Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

TOLGA SOMAY

St. Petersburg,FL

Summary

Talented and hardworking professional who brings a sense of pride, energy, and enthusiasm to the work place Results-oriented Operations management Client-focused Quick learner Computer proficient

Overview

21
21
years of professional experience

Work History

Sales Associate

Dayton Andrews Dodge
ST PETERSBURG, FL
01.2017 - 05.2020

New/Used car sales - first month of selling cars i was in the top 2 - was never below top 5 in sales. Certified in Dodge, Jeep. Chrysler, Ram. My passion is sales and customers.

CurrentClient Application Support Specialist Payfocus

Benefitmall
St. Petersburg, FL
08.2014 - 01.2017
  • Responsible for assisting clients with their payroll related issues, including process payrolls, adding new hires, Garnishments
  • Answering phone calls at a high volume and handling chats for the clients that need assistance
  • Knowledgeable on the PAM platform
  • Assisted and trained new hires in Payfocus on Salesforce.

CurrentClient Application Support Specialist PayfocusPro

Benefitmall
St. Petersburg, FL
08.2014
  • Responsible for assisting clients with their payroll related issues, including process payrolls, adding new hires, Garnishments
  • Answering phone calls at a high volume and handling chats for the clients that need assistance
  • A lot of knowledge on salesforce
  • Was in charge of handling all Third Party Sick Pay for the PayfocusPro Platform
  • Knowledge on reporting and creating certain reports
  • Was in charge of my own client base of 260 clients.

SENIOR PAYROLL SPECIALIST

Paychex
St. Petersburg, FL
03.2010 - 01.2013
  • Responsible for processing weekly, bi-weekly, semi-monthly and monthly payroll of 2,500-3,000 employees for 175-200 clients in every state in the Country Process payroll, on a daily basis, for 50 clients and 500 employees; factoring in bonuses, commissions, hourly rates, and salary rates per employee Ensure the accuracy of 401(k)s were correct for all employees and verify health benefits and taxes were precise and appropriately deducted, based on 401(k) laws and employee's specified claim allowances Ensure all yearly wages were correct for employees' W2 forms
  • Amend W2 forms, when necessary, and obtain new and corrected W2's from employees Input new hire documents, employee information, direct deposits, W-4's, garnishments and terminations into the Paychex system Interact with clients on a daily basis to resolve issues and answer day-to-day questions Knowledgeable of taxes in various states, including Pennsylvania and Ohio's complex tax regulations Successfully handled high-volume productivity goals under pressure Selected to meet the CEO of
  • Paychex, Martin Mucci, due to positive feedback from multiple clients regarding my exceptional Customer Service and efficiency of their payroll
  • Held the most employees and clients within the Tampa branch for an extended period
  • Education
  • Professional Affiliations
  • Languages
  • Skills of time due to my efficiency and quickness Delegated to process payroll for the high priority clients Attended a 2-week training program at Paychex headquarters for IRS and garnishment laws.

ACCOUNTING ANALYST

Coca
Cola
01.2009 - 01.2010
  • Maintained confidential information, such as pay rates, bonus targets and pay grades
  • Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget
  • Prepared correspondence, accounting and financial documents for analysis.

MANAGER

Lowes Home Improvement
Pinellas Park, FL
01.2006 - 01.2009
  • Manage employees, interviews, yearly reviews, scheduling and new employee training
  • Verify timesheets and overtime were accurate and communicate payroll amounts to
  • Lowes Corporate Conduct sales meetings to ensure budgeted targets are being hit
  • Come up with new ideas for continual process improvement
  • Attended meetings with corporate finance to ensure all regular and overtimes rates were correct as well as bonuses and commissions were properly paid Participated in the training team, which included orientations and training new employees on the
  • Lowes product Awarded the number one Sales Representative in the region which included 15 stores Began as a Customer Service Manager responsible for 25 Associates, then moved into the sales department and then was promoted to the supervisor of 3
  • Departments that included flooring, appliances and kitchen.

MANAGER

Publix Super Markets
St. Petersburg, FL
01.1998 - 01.2006
  • Handle all accounting and submit payroll reports for different stores within the Publix organization Manage employees, yearly reviews, scheduling, and new employee training Conduct all interviews, orientations, drug-testing compliance, management team meetings and store meetings Submit payroll reports Meet with the District
  • Manager regularly to discuss new hires, improvements on training and new ideas
  • Travel to various stores to observe and discuss various training methods Implement change and assist employees to adjust with ease Began as a part-time bagger and was promoted several times, in full time positions to: Cashier, Bookkeeping, Training
  • Coordinator and then to Customer Service Manager for 3 years.

Education

HIGH SCHOOL DIPLOMA - MANAGEMENT

St. Petersburg College

Human Resource Training - undefined

Skills

  • Customer Service Support
  • Organizational Skills
  • Hardware and Software Repair
  • Microsoft Certification
  • Training Materials Development
  • Attention to Detail
  • Highly Professional
  • Friendly and Patient
  • Microsoft Windows and Office
  • Active Listening
  • Collaborative Team Player
  • Delivery Management
  • Problem Solving
  • Incoming Call Management

Timeline

Sales Associate

Dayton Andrews Dodge
01.2017 - 05.2020

CurrentClient Application Support Specialist Payfocus

Benefitmall
08.2014 - 01.2017

CurrentClient Application Support Specialist PayfocusPro

Benefitmall
08.2014

SENIOR PAYROLL SPECIALIST

Paychex
03.2010 - 01.2013

ACCOUNTING ANALYST

Coca
01.2009 - 01.2010

MANAGER

Lowes Home Improvement
01.2006 - 01.2009

MANAGER

Publix Super Markets
01.1998 - 01.2006

HIGH SCHOOL DIPLOMA - MANAGEMENT

St. Petersburg College

Human Resource Training - undefined

TOLGA SOMAY