Julie Loneman-Sloan
Kansas City,MO
Summary
Dedicated and organized Administrative Professional with a proven track record of managing high-volume front-office operations. Expert in client relations, seamless calendar management, and comprehensive administrative support. Committed to maintaining a professional office environment while streamlining internal workflows and document organization.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
14
14
years of professional experience
Work History
Sales Assistant support specialist
Dole Fresh Fruit
Lenexa, KS
04.2023 - 02.2026
- Assisted the sales team in reaching their sales goals
- Collaborated with the sales department to implement strategies that directly contributed to meeting annual revenue target
- Contributed to team success in selling over 80 million boxes, fostering collaboration with carriers to resolve issues efficiently
- Supported a high performing sales team by managing over 250 weekly orders, ensuring 100% of monthly sales objectives were achieved
- Facilitated sales growth by providing administrative and operational support that increased team productivity
- Orchestrated office operations and helped district managers manage customer relationships to ensure supply of materials
- Developed and maintained complex sales tracking spreadsheets to provide the team with real-time data on KPI’s and performance metrics
Product Coordinator
Thermo Fisher Scientific
Lenexa, KS
03.2020 - 04.2023
- Worked with cross-functioning teams to provide solutions and support for sales, marketing and technical support teams
- Coordinated product development timelines to ensure timely delivery of projects.
- Provided exceptional customer support through effective communication and problem-solving skills.
- Managed sales inquiries, ensuring accurate product knowledge to assist customers effectively.
- Addressed and resolved billing inquiries, ensuring customer satisfaction with account management.
- Coordinated with sales team to identify cross-selling opportunities, enhancing overall revenue.
Sales Account Manager
US Bank
Overland Park, KS
06.2012 - 10.2019
- Strategic Account management—liaised between representatives and thousands of account holders to resolve complex issues, ensuring high client satisfaction and long-term retention
- Business Development & Growth—developed and executed targeted relationship strategies and business plans to maximize client satisfaction and identify emerging market opportunities
- Operational Efficiency—identified and resolved process bottlenecks to streamline workflows, improving quality standards and overall business effectiveness
- Cross-Functional Leadership—supervised and mentored cross functional teams, fostering high performance and providing curriculum updates based on emerging industry trends
- Data-Driven Sales Support—managed database accuracy and leveraged sales tracking tools to predict competitive threats and implement proactive market solutions
- Logistics & Compliance—oversaw logistics operations and inspected inbound/outbound products to ensure 100% compliance with the industry standards and financial policies
- Relationship Cultivation—consulted closely with business representatives to uncover specific needs, matching them with tailored product and service solutions to drive revenue
Education
Associate's Degree - Business
Longview College
Lee's Summit, MOSkills
- Business Development
- Client support expertise
- Sales management
- Customer account coordination
- Inbound and Outbound Product Management
- Budgeting skills
- Market Trend Analysis
- Cross Functional Collaboration
- Database Business Plans
- Logistics Database Management
- Customer Relationship Management
- Relationship building
Timeline
Sales Assistant support specialist
Dole Fresh Fruit
04.2023 - 02.2026
Product Coordinator
Thermo Fisher Scientific
03.2020 - 04.2023
Sales Account Manager
US Bank
06.2012 - 10.2019
Associate's Degree - Business
Longview College
WEBSITES, PORTFOLIOS, PROFILES
https://www.linkedin.com/in/morgan-trowbridge-445444111/