Overview
Work History
Timeline
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Julie Lovig

Reno,NV

Overview

23
23
years of professional experience

Work History

Assistant Casino Shift Manager

Grand Sierra Resort and Casino
Reno, NV
06.2020 - 01.2026
  • Supervised daily casino operations, ensuring compliance with regulations and company policies.
  • Trained and mentored staff on customer service standards and operational procedures.
  • Implemented strategies to enhance guest experiences, resulting in increased customer satisfaction.
  • Monitored gaming activities to ensure fair play and adherence to state gaming regulations consistently.
  • Assisted with scheduling and payroll

Slot Operations Manager

Grand Sierra Resort and Casino
Reno, NV
04.2012 - 03.2020
  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Assistant Casino Shift Manager

Grand Sierra Resort and Casino
Reno, NV
04.2006 - 04.2012
  • Supervised daily casino operations, ensuring compliance with regulations and company policies.
  • Trained staff on guest service standards
  • Monitored gaming activities to ensure fair play

Slot Floor Manager

Reno Hilton
Reno, NV
06.2003 - 04.2006
  • Supervised daily operations of slot floor, ensuring adherence to policies and procedures.
  • Trained and mentored staff on customer service excellence and gaming regulations.
  • Monitored slot machine performance, identifying and resolving technical issues promptly.
  • Implemented strategies to enhance guest engagement and satisfaction on the gaming floor.

Timeline

Assistant Casino Shift Manager

Grand Sierra Resort and Casino
06.2020 - 01.2026

Slot Operations Manager

Grand Sierra Resort and Casino
04.2012 - 03.2020

Assistant Casino Shift Manager

Grand Sierra Resort and Casino
04.2006 - 04.2012

Slot Floor Manager

Reno Hilton
06.2003 - 04.2006
Julie Lovig