Julie Masters
Orange City,FL
Summary
I am a Legal Case Manager with eight years of experience in Personal Injury law. Proficient in managing cases from intake to closing with very little to no assistance. Being proactive, thorough, and efficient, along with a willingness to learn and adapt, are all traits that would make me a valuable asset for the Claims Advocate position. Twenty-seven years of clinical medical experience is another invaluable asset for a Claims Advocate position. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am excited to tackle new challenges, contribute to team success, and achieve positive results.
Overview
25
25
years of professional experience
Work History
Case Manager
Beers and Gordon P.A.
Oviedo
05.2022 - Current
- Manage personal injury cases from intake to settlement
- Attend monthly case management meetings with the attorney to discuss the progression of cases
- Request medical records, medical billing, and police reports
- Review medical records and create treatment timelines
- Draft and send correspondence to insurance companies, law firms, and collateral sources
- Monitored progress of client cases, ensuring adherence to treatment plans.
- Draft and send Demand Packages to insurance companies
- Draft and send reduction requests to medical providers and collateral sources
- Final closing audits to ensure that all documents required for settlement and closing have been reviewed and executed
Legal Assistant
Normand PLLC
Orlando, Florida
01.2018 - 04.2022
- Intake of potential new clients
- Review new potential client information and documents to determine if there is a claim
- Schedule and sit in on potential new client sign-up calls with attorneys
- Set up new client files in Clio and Google Drive
- Request medical records and other documents required to determine if there was a case
- Review medical records and create medical treatment timelines for personal injury clients
- Follow up with clients for treatment status and/or any additional documents needed
- Maintained communication with clients, providing updates on case progress and next steps.
- Draft correspondence to insurance companies and collateral sources
- Draft & send Demand Packages to insurance companies
- Prepare Mediation Binders
- Prepare Deposition Binders
Stay at Home Mom
Delaney Masters
Orange City, Florida
01.2017 - 01.2018
- Took time off to spend quality time with my then 3-year-old daughter
Lead Registered Nurse
Mld Florida Hematology and Oncology
Orange City, Florida
11.2015 - 12.2016
- Managed a team of 3-4 Medical Assistants, 2 Doctors and a Nurse Practitioner to ensure the day's schedule ran smoothly
- Responsible for all patient education regarding chemotherapy and its side effects and the treatments for potential side effects
- Responsible for initiating orders for infusion team to administer patient chemotherapy regimen
- Responsible for ordering and monitoring labs pertinent to patient treatment and adjust chemotherapy regimen as necessary
- Infused chemotherapy and monitored patient during therapy
Medical Office Assistant
Advent Health
Daytona Beach, Florida
01.2012 - 01.2015
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Processed medical records while maintaining compliance with HIPAA regulations and confidentiality standards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated communication between patients and healthcare providers, enhancing patient satisfaction.
Lead Paramedic
EVAC Ambulance
Holly Hill, Florida
10.2001 - 10.2011
- Responded to 911 calls in Volusia County
- Scene and personnel management
- Assessed medical and trauma patients
- Determined and implemented appropriate treatment for each patient as per Volusia County Protocol
- Implemented ACLS, PHTLS and/or PALS protocols as necessary
- Documented patient condition, treatment provided and patient response to treatment and recorded it electronic medical record
- Determined appropriate receiving facility for patient and his/her condition
- Preceptor for Paramedic students and new employees
Education
Associate of Science - Nursing
Seminole State College
Altamonte Springs, Florida11-2015
Paramedic Certification -
Seminole State College
Sanford, FL09-2001
Skills
- G Suite
- MS Office
- Adobe Pro
- Clio
- Slack
- DocuSign
- Zipwhip
- CloudLex
Timeline
Case Manager
Beers and Gordon P.A.
05.2022 - Current
Legal Assistant
Normand PLLC
01.2018 - 04.2022
Stay at Home Mom
Delaney Masters
01.2017 - 01.2018
Lead Registered Nurse
Mld Florida Hematology and Oncology
11.2015 - 12.2016
Medical Office Assistant
Advent Health
01.2012 - 01.2015
Lead Paramedic
EVAC Ambulance
10.2001 - 10.2011
Associate of Science - Nursing
Seminole State College
Paramedic Certification -
Seminole State College