Julie Mcphee
Airway Heights
Summary
Dynamic and results-driven manager with a proven track record at McDonald's, excelling in multitasking and enhancing team performance. Leveraged good judgment to implement process improvements, boosting productivity during peak hours. Adaptable and enthusiastic, I fostered a positive work environment while ensuring compliance with safety regulations and maximizing customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Manager
McDonald's
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented process improvements to increase productivity during peak hours.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Developed staff schedules to maintain adequate coverage and meet customer demand.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
Maintenance Technician
McDonald's
- Performed routine maintenance on kitchen equipment to ensure operational efficiency.
- Conducted regular inspections to identify and resolve potential safety hazards.
- Assisted in maintaining cleanliness and organization of work areas for optimal performance.
- Responded promptly to equipment malfunctions, minimizing downtime for operations.
- Implemented preventive maintenance schedules to extend equipment lifespan and reliability.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
Babysitter
Yusta
- Ensured safety and well-being of children through attentive supervision and engagement in activities.
- Developed and implemented age-appropriate educational games to enhance cognitive skills.
- Communicated effectively with parents regarding daily activities and child progress.
- Adapted quickly to children's needs, fostering a nurturing environment for emotional support.
Employee
SUBWAYRestaurants
Airway Heights, WA
2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree -
Spokane Community College
Spokane, WASkills
- Good judgment
- Multitasking
- Positive attitude
- Adaptability and flexibility
Timeline
Manager
McDonald's
Maintenance Technician
McDonald's
Babysitter
Yusta
Employee
SUBWAYRestaurants
2026 - Current
No Degree -
Spokane Community College