
Efficiency-driven and highly accurate professional with solid background and sound judgment to independently handle day-to-day needs. Strong Customer Service, multitasking, and organizational skills developed several year careers excelling in operations management. Skilled in staff training and streamlined office procedures, enhancing efficiency and accuracy in financial reporting.
• Opened store and managed office operations.
• Trained new employees on sales systems and company policies.
• Oversaw store/office inventories by ordering, stocking, and shipment receiving.
• Mailed customer orders efficiently.
• Processed accounts receivables/payables.
• Generated daily and monthly business reports.
• Executed daily deposit management and processing tasks effectively.
• Ensured membership rosters are accurate by handling annual and lifetime memberships.
• Organized annual golf tournament, managing ticket sales, product sales, and prize giveaways.
• Reviewed and evaluated yearly scholarship applications.
• Conducted telephone Customer Satisfaction Surveys for Bell South.
• Communicated effectively with private and business customers via telephone.
• Operated computer systems to enter data collected during surveys.
• Sales with exceptional customer service.
• Performed daily verification of cash, check, and credit transaction balances.
•Maintained product supply.
• Entered and managed data for new clients across three centers.
• Processed Accounts Receivable data; focusing on coding and submitting Medicaid T-19 Billing.
• Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
National Honor Society (1984)
Vocational Business Proficiency (1984)