Julie Palencia
Bryan,TX
Summary
Team-oriented Medical Administrative Assistant offering 17 years of experience. Proficient in all areas of clerical work, skilled at building long-lasting relationships and assisting with basic patient care.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Beverly Hills OBGYN
Beverly Hills, CA
05.2005 - 06.2022
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Enhanced office productivity by handling high volume of callers per day.
- Scheduled surgeries for multiple surgeons and booked operating rooms.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Converted paper charts into digital files and uploaded to EMR system.
- Prioritized incoming patients by degree of injury or illness.
Medical Assistant
Santa Fatima Medical Center
Los Angeles, CA
09.2002 - 03.2004
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Tested and recorded blood glucose levels.
X-Ray Technician
Providence Little Company Of Mary Hospital
San Pedro, CA
04.2004 - 06.2004
- Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
- Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
- Obtained best imaging by determining exposure factors for individual patients.
Education
Certificate - Limited X-Ray Technician
Bryman College
West Los Angeles07.2004
Certificate - Medical Assistant
Bryman College
Los Angeles, CA07.2002
High School Diploma -
Bishop Conaty Our Lady of Loretto, H.S.
Los Angeles, CA06.2002
Skills
- Charting and Clinical Documentation
- Office Supplies and Inventory
- Outpatient Procedures
- Office Management
- Referral Verification
- Prescription Refills
- Staff Leadership
- Collecting Patient Specimens and Tests
- Scheduling Tests and Procedures
- Scheduling
- Credit and collections
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Beverly Hills OBGYN
05.2005 - 06.2022
X-Ray Technician
Providence Little Company Of Mary Hospital
04.2004 - 06.2004
Medical Assistant
Santa Fatima Medical Center
09.2002 - 03.2004
Certificate - Limited X-Ray Technician
Bryman College
Certificate - Medical Assistant
Bryman College
High School Diploma -
Bishop Conaty Our Lady of Loretto, H.S.
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