JULIE RAMIREZ
Sherman,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
STORE MANAGER
GEBO’S
09.2013 - Current
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Operate a cash register for cash, checks, and credit card transactions with 100% accuracy.
- Completed all point-of-sale opening and closing procedures.
- Resolve all customer complaints in a professional manner, while prioritizing customer satisfaction.
- I interviewed job candidates and made staffing decisions.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Completed point-of-sale opening and closing procedures.
- Proficient in Eagle, Orchid, and EZ Arms programs, with a strong ability to operate and apply each system effectively to achieve project goals.
FRONT-END MANAGER
UNITED SUPERMARKET
01.2006 - 12.2012
- Interviewed job candidates and made staffing decisions
- Reordered inventory when it dropped below predetermined levels
- Trained and developed new associates on POS system and key sales tactics
- Assigned employees to specific duties to best meet the needs of the store
- Completed all point of sales opening and closing procedures
- Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
Education
ASSOCIATE OF APPLIED SCIENCE -
COLLIN COLLEGE
McKinney, TX05.2021
BUSINESS MANAGEMENT CERTIFICATE -
COLLIN
McKinney, TX08.2020
HIGH SCHOOL DIPLOMA -
VERNON HIGH SCHOOL
Vernon, TX05.1999
Skills
- Proficient in customer support
- Creative product display
- Visual merchandising strategies
- Meticulous attention to detail
- Strategic thinker
- Achievement-focused
- Employee payroll oversight
- Retail merchandising
- Staff development
- Effective team leadership
Timeline
STORE MANAGER
GEBO’S
09.2013 - Current
FRONT-END MANAGER
UNITED SUPERMARKET
01.2006 - 12.2012
ASSOCIATE OF APPLIED SCIENCE -
COLLIN COLLEGE
BUSINESS MANAGEMENT CERTIFICATE -
COLLIN
HIGH SCHOOL DIPLOMA -
VERNON HIGH SCHOOL