Julie Ramos
Inver Grove Heights,MINNESOTA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in a food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Mallards
Inver Grove Heights, MINNESOTA
09.2021 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Target
West St.Paul, Minnesota
10.2020 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Barista
Dunkin' Donuts
Fridley , Minnesota
02.2021 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Simley High School
Inver Grove Heights06.2022
Skills
- Table Bussing
- Menu Memorization
- Guest Experience Management
- Front of House Management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Hostess
Mallards
09.2021 - 06.2022
Barista
Dunkin' Donuts
02.2021 - 07.2021
Cashier
Target
10.2020 - 12.2021
High School Diploma -
Simley High School
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