Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Julie Rayo

Ophthalmology Surgery Center of Dallas
Garland,TX
11
years of professional experience

Dedicated medical receptionist with expertise in front desk operations and patient scheduling. Known for strong communication and attention to detail, enhancing patient satisfaction and clinic efficiency.

Work History

Medical Receptionist/Medical Assistant/Receptionist

6 Years 10 Months
Ophthalmology Surgery Center of Dallas | 09.2019 - Current
  • Managed patient scheduling and appointment confirmations to enhance clinic workflow efficiency.
  • Facilitated insurance verification processes, ensuring accurate patient billing and reducing claims rejections.
  • Coordinated communication between medical staff and patients, improving service delivery and patient satisfaction.
  • Trained new reception staff on office protocols and electronic health record systems for seamless onboarding.

Medical Assistant

2 Years 6 Months
Md Kids Pediatrics | 03.2017 - 09.2019
  • Coordinated patient scheduling, ensuring optimal appointment flow and reduced wait times.
  • Assisted healthcare providers with patient examinations, contributing to efficient clinical workflows.
  • Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
  • Educated patients on treatment plans and medication use, enhancing their understanding of care processes.

Customer Sales Representative

2 Years 8 Months
Walgreens | 12.2015 - 08.2018
  • Enhanced customer satisfaction through effective communication and problem resolution.
  • Coordinated promotional activities to drive sales and customer engagement.
  • Trained new staff on product knowledge and customer service best practices.
  • Managed inventory levels to ensure product availability and minimize stockouts.

Education

High School Diploma

Emmett J Conrad | Dallas, TX | 06-2015
  • Honor Roll 9th-12th
  • Extracurricular Activities: Dance & Cheer

Medical Assistant

Brightwood College | Dallas, TX | 04-2018

Skills

Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist/Medical Assistant/Receptionist

Ophthalmology Surgery Center of Dallas
09.2019 - CurrentRead More

Medical Assistant

Md Kids Pediatrics
03.2017 - 09.2019Read More

Customer Sales Representative

Walgreens
12.2015 - 08.2018Read More

Brightwood College

Medical Assistant
Read More

Emmett J Conrad

High School Diploma
Read More

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Julie Rayo