Julie Reimann
Wasilla,AK
Summary
Dynamic Front Desk Medical Receptionist with extensive experience at Primary Care Associates, excelling in patient scheduling and insurance verification. Proven ability to enhance patient relations while adhering to HIPAA compliance. Skilled in managing multi-line phone systems and documentation, ensuring a seamless office operation and high patient satisfaction.
Overview
40
40
years of professional experience
Work History
Front Desk Medical Receptionist
Primary Care Associates
03.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
Front Desk Medical Receptioinist
Dr Lisa Coomey Internal Medicine
09.2018 - 03.2024
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
Mortgage Lending
Alaska Home Mortgage/Alaska USA FCU
04.1985 - 02.2011
- Assessed loan compliance to meet mortgage lending laws and regulations.
- Oversaw sales and underwriting processes of mortgage lending office.
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Compiled lists of mortgages, contracts, and other documents pertaining to titles.
- Made timely and accurate credit recommendations within company's fair lending, credit and collateral guidelines.
- Located and pre-qualified customers for mortgages.
Education
High School Diploma -
East Anchorage High School
Anchorage, AK05-1970
Skills
- Patient scheduling
- Insurance verification
- Payment collection
- Mail management
- Patient relations
- HIPAA compliance
- Information documentation
Timeline
Front Desk Medical Receptionist
Primary Care Associates
03.2024 - Current
Front Desk Medical Receptioinist
Dr Lisa Coomey Internal Medicine
09.2018 - 03.2024
Mortgage Lending
Alaska Home Mortgage/Alaska USA FCU
04.1985 - 02.2011
High School Diploma -
East Anchorage High School
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