Julie Russell
New Mexico Donor Services
El Paso,TX
1
Certification
12
years of professional experience
Accomplished Operations and Program Management Leader experienced in leading complex initiatives across diverse sectors, including healthcare, government, and education. Improved operational performance and managed strategic projects from concept through execution by optimizing business processes and fostering high-performing partnerships. Focused on delivering measurable business outcomes and enhancing organizational effectiveness in fast-paced, highly regulated environments.
Work History
Referral Response/Hospital Development Coordinator
10 Months- Coordinated complex, time-sensitive healthcare operations among hospitals, physicians, multidisciplinary care teams, and donor families, ensuring seamless collaboration.
- Partner with executive hospital leadership to improve communication, strengthen collaboration, and support critical decision-making.
- Serve as a trusted liaison between healthcare providers, families, and internal leadership during highly sensitive situations.
- Served as trusted liaison among healthcare providers, families, and internal leadership during sensitive situations, facilitating clear communication and support.
- Identified operational challenges and implemented process improvements, enhancing efficiency and consistency across healthcare operations.
Program Operations Coordinator
2 Months- Managed complex operational activities supporting fundraising initiatives and executive leadership.
- Coordinated projects across multiple departments while maintaining timelines, budgets, and stakeholder expectations.
- Streamlined administrative processes to improve efficiency and organizational effectiveness.
- Developed reports and analytics supporting executive decision-making.
Operations/Contract Compliance Specialist
2 Years 5 Months- Monitored contract compliance and quality performance while improving operational efficiency.
- Monitored contract compliance and quality performance to enhance operational efficiency.
- Partnered with internal and external stakeholders to drive service excellence and ensure regulatory adherence.
Operations Manager
5 Months- Directed daily operations supporting large-scale government contracts.
- Managed budgets, vendor relationships, staffing, logistics, and operational performance.
- Implemented process improvements that increased efficiency and customer satisfaction.
Human Resources Manager
6 Months- Developed HR systems and compliance processes to ensure regulatory adherence
- Executed contract management processes effectively
- Developed and implemented HR policies to enhance organizational culture and employee satisfaction.
- Led recruitment efforts, streamlining processes to attract top talent in home care industry.
- Facilitated training programs, improving staff competencies and performance metrics across departments.
Operations /Contract Compliance Specialist
4 Years 1 Month- Managed large-scale operational workflows for federal healthcare programs, enhancing service delivery.
- Monitored contract compliance and quality performance, driving improvements in operational processes.
- Partnered with internal and external stakeholders to maintain regulatory adherence and elevate service standards.
Senior Manager, Sports Partnerships & Events
3 Years 7 Months- Directed nationwide workforce development initiatives supporting veterans and military families.
- Managed strategic partnerships with employers, nonprofit organizations, and government agencies.
- Led event operations, stakeholder engagement, budgeting, logistics, and program execution.
Education
Bachelor of Science - IT Management
MBA - Business
Master of Science - Program Management
Skills
Program Management
Project Management
Operations Leadership
Business Operations
Process Improvement
Change Management
Budget Administration
Stakeholder Management
Cost Management
Strategic Planning
Executive Communication
Executive Support
Accomplishments
- PMP-certified operations leader with extensive experience managing complex, cross-functional initiatives.
- Led strategic programs involving executive leadership, healthcare systems, government agencies, and community stakeholders.
- Improved operational workflows, compliance, and organizational performance through process redesign and continuous improvement.
- Managed high-impact projects requiring exceptional organization, communication, and executive-level decision support.
- Recognized for relationship building, operational excellence, and leading teams through change.
Certification
- PMP – Project Management Institute (2025)
- MSM – Organizational Leadership & Change
- MBA – Program Management
- MBA – IT Management
- BS – IT Management
Timeline
Referral Response/Hospital Development Coordinator
New Mexico Donor Services
10.2025 - CurrentRead More
Program Operations Coordinator
Texas Tech University Health Sciences Center
08.2025 - 10.2025Read More
Operations Manager
CSS Inc. / Blue Origin
04.2024 - 09.2024Read More
Operations/Contract Compliance Specialist
Health Net Federal Services
08.2022 - 01.2025Read More
Human Resources Manager
Paradigm Home Care
02.2022 - 08.2022Read More
Operations /Contract Compliance Specialist
Health Net Federal Services
09.2017 - 10.2021Read More
Senior Manager, Sports Partnerships & Events
U.S. Chamber of Commerce – Hiring Our Heroes
03.2014 - 10.2017Read More
Western Governors University
Bachelor of Science from IT Management
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Western Governors University
MBA from Business
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Colorado Technical University
Master of Science from Program Management
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