Julie Shreves

Lowes

10.2004 - Current

Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Demonstrated product features, answered questions and persuasively overcame objections.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Drafted, finalized and submitted paperwork to complete sales.
Interacted with approximately up 30 customers daily to provide personalized product guidance, resolve issues and open new accounts.
Created and implemented sales strategies to successfully meet company targets.
Supported retail distributors, dealers and customers through in-person and telephone support.
Advised, sold and configured Kitchen products in single and multiple transactions, averaging up to $300,000 yearly in sales.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Generated new leads through networking and attending industry events.