Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Hi, I’m

Julie Sloan

Independence,MO

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit neighbor needs and assist with financial needs for housing.

Overview

6
years of professional experience

Work History

Community Services League

ERAP Case Manager
02.2022 - Current

Job overview

Processed applications from low income households needing rent assistance. Contacting landlords and applicants to acquire required documentation for applications. Calculating rent amounts and eligible charges that can be paid and pledging payments. Helping clients facing eviction in the courthouse two days a week.

Shipt

Personal Shopper
01.2020 - 01.2022

Job overview

Accepting mobile grocery orders, traveling to the store and shopping the items on the client's list. Contacting client at the start and end of shop, and letting them know which substitutions are available.

Joyful Hearts Home Daycare

Owner, Care Provider
02.2016 - 08.2018

Job overview

Owning and operating a home childcare business. Watching 5 children in my home every weekday. Communicating with parents regarding child's status and any needs that need to be met.

Education

Swink High School

High School Diploma
05.2004

University Overview

Colorado Christian University
Denver, CO

High School Diploma

University Overview

Park University
Kansas City, MO

from Human Resources Management
05.2025

University Overview

Skills

  • Social Work
  • Crisis Intervention
  • Trauma-Informed Care
  • Telephone Etiquette
  • Rehabilitative Nursing
  • Program Eligibility
  • Income Verification
  • Direct Patient Care
  • MS Office
  • Conflict Resolution
  • Documentation

Accomplishments

Accomplishments
  • Achieved the ERAP funding goal through effectively helping with processing 1000+ applications.
  • Ran a successful at-home daycare facility for 2 years.
  • Trained 3 of Community Services League's employees.
  • Developed and implemented ways for increasing contact with landlords and tenants, which resulted in increased program efficiency and productivity.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Timeline

ERAP Case Manager
Community Services League
02.2022 - Current
Personal Shopper
Shipt
01.2020 - 01.2022
Owner, Care Provider
Joyful Hearts Home Daycare
02.2016 - 08.2018
Swink High School
High School Diploma
Colorado Christian University
High School Diploma
Park University
from Human Resources Management
Julie Sloan