Julie Smith
Milwaukee,WI
Summary
Seasoned Operations Manager and talented leader with three years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Detailed Data Analyst Intern well-versed in various statistical methods such as descriptive and influential statistics. Independent and versatile individual skillful in identifying data issues and monitoring existing metrics. Offering 1 year of experience collecting data, establishing facts and drawing valid conclusions. Proficient in Microsoft Excel paired with first-rate report writing abilities.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Poplar Creek Gardens
New Berlin, WI
06.2019 - 09.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Efficiently and effectively charged accounts for storage each month.
- Reviewed shift reports to understand current numbers and trends.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Promoted positive customer experience through day-to-day supervision and management of greenhouse and gift shop facility.
Data Entry Intern
Midwest Construction Products Llc.
New Berlin, WI
09.2019 - 06.2020
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Sorted documents and maintained organized filing process.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Compiled information and input into Microsoft Excell database.
Cashier
Prospect Hill Garden Center
New Berlin, WI
09.2018 - 10.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Management Studies - Marketing
University of Milwaukee Wisconsin
Milwaukee, WI05.2025
High School Diploma -
New Berlin West High School
New Berlin06.2020
Skills
- Program Optimization
- Training Programs
- Sales Tracking
- Performance Monitoring and Evaluation
- Business Leadership
- Business Operations
- Customer Relations
- Customer Satisfaction
- Inventory Tracking and Management
- Natural Leadership
Accomplishments
A team member of the well known National Honors Society. Completed two-full years in highschool and have also rejoined at college level. Facilitated many school wide events, coordinating with other highschools in the area. As well as effectively communicating through email with staff and fellow memebers.
Timeline
Data Entry Intern
Midwest Construction Products Llc.
09.2019 - 06.2020
Manager of Operations
Poplar Creek Gardens
06.2019 - 09.2021
Cashier
Prospect Hill Garden Center
09.2018 - 10.2019
Bachelor of Management Studies - Marketing
University of Milwaukee Wisconsin
High School Diploma -
New Berlin West High School