Julie Stewart
Tonawanda,NY
Summary
Administrative Assistant with 18 years of experience in the medical field. Skilled in managing high-priority tasks and coordinating office operations. Expertise in communication, problem-solving, and documentation using various software platforms. Demonstrated ability to develop streamlined systems that significantly enhance productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bill Review Administrative Assistant
Managed Care Network Inc.
Grand Island, New York
03.2024 - Current
- Streamlined administrative support for bill review department to enhance operational efficiency.
- Reviewed and audited medical bills, ensuring accuracy in data entry and compliance.
- Processed documentation, including emails, letters, faxes, invoices, and reports.
- Utilized eCase electronic filing system for effective referral setup.
- Supported customer service and account management processes to improve client satisfaction.
- Troubleshot issues promptly to minimize disruptions in workflow.
- Completed and uploaded medical bill denials to workers' compensation board efficiently.
- Proficiently used Microsoft Word, Excel, Adobe, and Nitro in daily operations.
Physical Therapist Assistant
Eastern Niagara Hospital
Lockport, USA
07.2008 - Current
- Provided daily direct patient care in inpatient and outpatient settings.
- Maintained accurate records of patient care, progress, and concerns using EMR and paper charting.
- Coordinated interdisciplinary efforts for safe discharge and ongoing patient care.
- Performed clerical duties including scheduling, billing, data entry, and phone communications.
- Dispensed durable medical equipment (DME) and instructed patients on proper usage.
- Cared for diverse diagnoses such as respiratory failure, CHF, diabetes, and neurological disorders.
- Educated patients and families on care plans, DME use, and adapting to disabilities.
- Trained Physical Therapist Assistant students and volunteers to enhance team performance.
Physical Therapist Assistant
Roswell Park Comprehensive Cancer Center
01.2018 - 01.2022
- Executed clerical duties encompassing patient correspondence response, appointment scheduling, communication with doctors' offices for scripts and documentation, paperwork processing for DME, procurement, payroll timekeeping, faxing/copying, and sharing of medical information while ensuring strict HIPAA compliance regarding sensitive information.
- Maintained accurate patient care records using electronic medical records (EMR).
- Documented patient information utilizing medical terminology for clarity and precision.
- Communicated daily with healthcare teams to coordinate treatment plans and discharges.
- Educated patients and families regarding care options, DME, and adaptation strategies.
- Delivered direct patient care in both inpatient and outpatient settings.
- Administered therapeutic exercises and modalities, ensuring optimal treatment outcomes.
- Organized work area and disinfected equipment post-treatment to maintain hygiene standards.
Education
DIPLOMA - MEDICAL BILLING AND CODING
Bryant & Stratton College
NY10.2022
Associate of Applied Science - MEDICAL REIMBURSEMENT AND CODING
Bryant & Stratton College
NY10.2021
Associate of Applied Science - Physical Therapist Assistant
Niagara County Community College
Sanborn, NY01.2008
Skills
- Data entry accuracy
- Document review
- Electronic filing
- Billing compliance
- Customer relationship management
- Clerical administration
- Patient care coordination
- Scheduling and billing
- Healthcare documentation
- Interdisciplinary patient care coordination
- Problem solving and attention to detail
- Effective communication skills
- Time management and multitasking
- Team collaboration and adaptability
Certification
• Certified Coding Specialist - Physician-Based (CCS-P), AIMA, 2024
Training
- ICD Diagnostic Coding
- Electronic Health Records
- ICD Procedural Coding
- CPT & HCPCS II Coding
- Healthcare Terminology
- Anatomy & Physiology
- Computing Skills
- Clinical Documentation
Timeline
Bill Review Administrative Assistant
Managed Care Network Inc.
03.2024 - Current
Physical Therapist Assistant
Roswell Park Comprehensive Cancer Center
01.2018 - 01.2022
Physical Therapist Assistant
Eastern Niagara Hospital
07.2008 - Current
DIPLOMA - MEDICAL BILLING AND CODING
Bryant & Stratton College
Associate of Applied Science - MEDICAL REIMBURSEMENT AND CODING
Bryant & Stratton College
Associate of Applied Science - Physical Therapist Assistant
Niagara County Community College