Julie Stutes
Port Neches,TX
Summary
Dynamic Scheduling Coordinator with a strong work ethic and proven problem-solving skills at RHC Management. Enhanced patient satisfaction through efficient appointment scheduling and strategic planning, achieving higher ratings. Proficient in electronic medical records systems, I excel in staff coordination and customer relationship management, ensuring seamless operations in fast-paced healthcare environments.
Overview
18
18
years of professional experience
Work History
Scheduling Coordinator
RHC Management
Nederland, TX
05.2016 - Current
- Assisted patient with medication refills.
- Assisted physician and nurse practitioner with imaging orders.
- Inputting referral information to send to referral department.
- Scanning patient information into charts.
- Taking message for medical staff, physician and nurse practitioner..
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Handled confidential patient information professionally, adhering to HIPAA regulations at all times.
- Provided compassionate assistance to patients experiencing difficulties in navigating the scheduling process.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
DME Coordinator
Allince Medical Equipment
Beaumont, TX
08.2008 - 05.2016
- Coordinated logistics for medical equipment distribution to ensure timely delivery and compliance with regulations.
- Managed inventory tracking system, optimizing stock levels and reducing order discrepancies.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Head of embroidering of scrub uniforms for different office
- Managed approximately 30 incoming calls per day
Education
High School Diploma -
Stephen F Austin High School
Port Acres,TxSkills
- Problem-solving
- Strong work ethic
- Data entry
- Schedule management
- Referral coordination
- Medical terminology
Timeline
Scheduling Coordinator
RHC Management
05.2016 - Current
DME Coordinator
Allince Medical Equipment
08.2008 - 05.2016
High School Diploma -
Stephen F Austin High School