JULIE TERNES
Gallup,US
Summary
Worked for 12+ years doing payroll, paying bills, writing checks, filing paperwork, invoices, cash deposits, bank statements, and inventory. I also worked as a bartender for 10 years, and a bank teller for almost 2 years. Learning great customer service and solving peoples questions and problems they may have.
Overview
16
16
years of professional experience
Work History
Sales Associate
Hibbett Sporting Goods
Gallup, NM
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Bookkeeper / Bartender
Sportspage / Bblast inc
Gallup, NM
09.2022 - 11.2023
- Same as before
Customer Service Representative
WaFd Bank
Gallup, NM
01.2021 - 08.2022
- Maintained detailed records of customer interactions and transactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support.
- Set up and activated customer accounts.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
Bookkeeper / Bartender
Sportspage / Blast inc
Gallup, NM
02.2009 - 03.2020
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Conducted monthly bank reconciliations.
- Performed month-end closing activities.
- Managed payroll processing for staff members.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
Education
Some College (No Degree) -
UNM
Gallup, NMHigh School Diploma -
Gallup High
Gallup, NM05-2010
Skills
- Financial Recordkeeping
- Quickbooks
- Bookkeeping
- Payroll Processing
- Cash Flow Management
- Financial Transactions
- Cash counting
- Money Handling
- Invoice Processing
- Bill payment
Timeline
Sales Associate
Hibbett Sporting Goods
09.2024 - Current
Bookkeeper / Bartender
Sportspage / Bblast inc
09.2022 - 11.2023
Customer Service Representative
WaFd Bank
01.2021 - 08.2022
Bookkeeper / Bartender
Sportspage / Blast inc
02.2009 - 03.2020
Some College (No Degree) -
UNM
High School Diploma -
Gallup High