Julie Truong
Nail Technician/Assistant Manager
Euless,TX
Summary
Client-focused professional with 8 years of experience building strong customer relationships in a fast-paced salon environment. Skilled in communication, scheduling, payment processing, and maintaining detailed client records. Known for professionalism, organization, and the ability to create positive experiences while managing multiple priorities. Seeking to transition into an office or client service role where strong interpersonal skills can contribute to team success.
Overview
8
8
years of professional experience
Work History
Assistant Manager/Professional Nail Technician
Regal Nails, Salon & Spa
05.2018 - Current
- Improve customer satisfaction by addressing and resolving complaints promptly.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Develops strong working relationships with staff, fostering a positive work environment.
- Manage daily appointment scheduling, confirmations, and time management to ensure smooth operations.
- Process cash and card transactions accurately while maintaining organizes financial records
- Handle customer concerns professionally, resolving issues while preserving positive relationships.
- Maintain detailed client service notes and ensured confidentiality of personal information.
- Assist with inventory tracking, supply organization, and maintain a clean, compliant workspace.
- Thrived in a fast-paced environment while balancing multiple clients and responsibilities daily.
Education
High School Diploma -
Creekview High School
Carrollton, TX05-2017
Skills
- Customer Service & Client Relations
- Appointment Scheduling & Calendar Management
- Record Keeping & Documentation
- Inventory Tracking & Supply Ordering
- Team leadership
- Microsoft Office
- Point-of-Sale(POS) Systems
Languages
Vietnamese
Full Professional
Timeline
Assistant Manager/Professional Nail Technician
Regal Nails, Salon & Spa
05.2018 - Current
High School Diploma -
Creekview High School