Julie Wagner
New York,NY
Summary
I am a motivated, collaborative leader with excellent problem-solving, communication and interpersonal skills. I have a strong background contributing to employee professional and personal growth as well as process improvements and change implementation. As a skilled analyst and problem-solver, I am passionate about creating productive and innovative teams that are able to flourish cohesively in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Associate
Smile Train
New York , NY
09.2023 - Current
- Assisted in the recruitment process from initial contact to onboarding new hires.
- Maintained a database of all current employees, including performance reviews and evaluations.
- Developed training programs designed to enhance team productivity and morale.
- Communicated regularly with department heads on matters related to staffing needs or organizational changes.
- Worked cross-functionally to optimize efficiency and execute on HR business processes
- Managed and improved the Employee Assistance Program
- Implemented innovative employee engagement initiatives.
Key Leader
lululemon
New York , NY
11.2020 - Current
- Managed employees on the sales floor including training and development opportunities
- Gave productive performance feedback to employees and managers alike
- Executed and developed corrective action and developmental action plans to address problems
- Fostered a positive work environment, boosting team morale and cohesion
Professional Theatrical Performer
Various Contracts
New York , NY
01.2014 - 07.2023
- Portrayed lead and supporting roles in various musical productions, demonstrating versatility and range.
- Collaborated with directors, choreographers, and fellow cast members to bring characters and stories to life on stage.
- Participated in rehearsals, acting classes, dance classes, and vocal coaching sessions to enhance performances.
- Engaged with audiences to create memorable and immersive theatrical experiences.
- Excellent improvisational skills and the ability to adapt to different roles and styles.
- Strong interpersonal and collaboration abilities, comfortable working in ensemble settings.
Front Desk Associate
Broadway Dance Center
New York , NY
03.2016 - 03.2020
- Ensured smooth check-in process for customers
- Provided customer service by answering queries regarding local amenities
- Showcased collaborative skills while working with team members
- Enhanced customer experience and satisfaction
Bartender
Various NYC Concession Companies
New York , NY
09.2016 - 02.2020
- Mastered cocktail preparation, adhering to precise recipes and presentation standards.
- Trained new staff members, enhancing team efficiency and service quality.
- Initiated cordial greetings to patrons, demonstrating superior guest service skills.
- Maintained an organized and clean bar during peak hours, ensuring optimal operation.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Education
MASTER OF SCIENCE (M.S.) IN INDUSTRIAL / ORGANIZATIONAL PSYCHOLOGY -
Southern New Hampshire University
Manchester, NH04.2023
BACHELOR OF ARTS (B.A.) IN THEATRE ARTS -
Rowan University
Glassboro, NJ05.2015
Skills
- Microsoft Office
- Performance Evaluations/PIPs
- HRIS Systems
- Training/Development
- Employee Mediations
- Constructive Feedback
- Talent Acquisition
- Onboarding and Orientation
Certification
- SHRM-CP
References
References available upon request.
Timeline
Human Resources Associate
Smile Train
09.2023 - Current
Key Leader
lululemon
11.2020 - Current
Bartender
Various NYC Concession Companies
09.2016 - 02.2020
Front Desk Associate
Broadway Dance Center
03.2016 - 03.2020
Professional Theatrical Performer
Various Contracts
01.2014 - 07.2023
MASTER OF SCIENCE (M.S.) IN INDUSTRIAL / ORGANIZATIONAL PSYCHOLOGY -
Southern New Hampshire University
BACHELOR OF ARTS (B.A.) IN THEATRE ARTS -
Rowan University
- SHRM-CP
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