Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Julie Williams

Jacksonville,FL

Summary

Knowledgeable Dental Front Office Professional with background in coordinating patient care and ensuring seamless communication between medical staff and patients. Consistently improving patient satisfaction through efficient scheduling and compassionate interaction. Demonstrated ability to manage patient records and facilitate smooth operational workflows. i am a team player who loves working with people.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Ortega Blvd Dental
07.2023 - 06.2025
  • Answering phones
  • Treatment planning
  • Collecting payments
  • Coordinated patient scheduling to optimize appointment flow and enhance office efficiency.
  • Managed patient inquiries, providing accurate information on services and treatment options.

Dental Receptionist

Woo Family Dentistry
03.2017 - 03.2023
  • Answering phones
  • Insurance Benefit Eligibility/breakdown
  • Ordering dental supplies
  • OSHA compliance coordinator
  • Managed patient scheduling and appointment confirmations to optimize office flow.

Registered Dental Assistant (RDA) Dental Scheduling Coordinator

Dr. Jang & Dr. Woo DDS
04.1995 - 03.2017
  • Lead Dental Assistant
  • Order supplies
  • Sterilization, clean up, assist doctor
  • Insurance eligibility


Education

High School Diploma -

Arroyo High School
San Lorenzo, CA

Certificate of Technical Studies - Dental Assisting

Western Career College
San Leandro, CA

Skills

  • Open Dental
  • Dentrix
  • Electronic records management
  • Insurance verification
  • Client interaction via phone calls
  • Health information management
  • Appointment scheduling
  • Patient care (10 years)
  • EMR systems
  • Infection Control
  • Accounts receivable
  • Patient referrals
  • Dental terminology
  • Organizational skills
  • Communication skills (10 years)
  • Dental receptionist (10 years)
  • Customer service (10 years)
  • Teamwork
  • Dental Assisting
  • HIPAA compliance

Certification

  • CPR Certification
  • BLS Certification
  • Registered Dental Assistant
  • X-Ray Certification
  • First Aid Certification
  • AED Certification
  • Driver's License

Languages

English

Timeline

Patient Coordinator

Ortega Blvd Dental
07.2023 - 06.2025

Dental Receptionist

Woo Family Dentistry
03.2017 - 03.2023

Registered Dental Assistant (RDA) Dental Scheduling Coordinator

Dr. Jang & Dr. Woo DDS
04.1995 - 03.2017

High School Diploma -

Arroyo High School

Certificate of Technical Studies - Dental Assisting

Western Career College

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Julie Williams