Julieanna Walls
Garrettsville
Summary
Dedicated Shift Lead with strong capabilities in team supervision, cash handling, and sanitation compliance. Proven track record in resolving customer complaints and training staff to ensure high service standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Taco Bell
Garrettsville
12.2022 - 06.2026
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on food preparation and customer service standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of the dining area and kitchen space.
- Assisted in the training of new employees.
- Provided guidance and support to other team members as needed.
- Handled cash register transactions accurately while providing excellent customer service.
Childcare Assistant
Maplewood Career Center
Ravenna
08.2020 - 05.2022
- Oversaw group learning activities and play time for preschool
- Created weekly activities for preschool
- Offered specialized attention based on teacher recommendations
- Ensured safety of children during drop-off and pick-up times
- Generated monthly snack calendars and monitored supplies
- Followed fire drill and other emergency protocols
- Adhered to food sanitation guidelines
- Maintained cleanliness of learning, play, and rest area
Stock Associate/Summer Intern
Pets Supplies Plus
Streetsboro
07.2021 - 08.2021
- Assisted customers in locating products and provided knowledgeable recommendations.
- Restocked shelves regularly to maintain product availability and presentation standards.
- Verified that all price tags were correct before stocking merchandise on display areas.
- Followed instructions to properly arrange merchandise items.
- Maintained cleanliness and safety in work areas to comply with store policies.
Education
High School Diploma -
James A. Gafield
Garrettsville, OH05-2022
Early Childcare Education Certification -
Maple Career Center
Ravenna, OH05-2022
Skills
- Team supervision
- Staff training
- Sanitation compliance
- Cash handling
- Customer service
- Time Management
- Organization
- Problem solving
- Communication
- Active listening
Certification
- Early Childhood Education- Maplewood Career Center
Timeline
Shift Lead
Taco Bell
12.2022 - 06.2026
Stock Associate/Summer Intern
Pets Supplies Plus
07.2021 - 08.2021
Childcare Assistant
Maplewood Career Center
08.2020 - 05.2022
High School Diploma -
James A. Gafield
Early Childcare Education Certification -
Maple Career Center