JULIE ANN WAITES
Suwanee,GA
Summary
Certified/Licensed pharmacy technician with 5 year experience in medication dispensing, patient interaction, and inventory management. Strong focus on collaboration, ensuring accuracy, and meeting patient needs. Reliable team member known for adapting to changing requirements and delivering consistent results. Proficient in pharmaceutical calculations, prescription processing, and regulatory compliance. Good relationship-building and multitasking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified/Licensed Pharmacy Technician
Walgreen's Pharmacy
Sugar Hill/Cumming, GA
02.2021 - Current
- Processed prescriptions accurately while maintaining compliance with pharmacy regulations.
- Assisted pharmacists in patient consultations, providing medication information and support.
- Managed inventory levels, ensuring stock availability and efficient ordering of pharmaceuticals.
- Performed operational procedures and customer service standards.
- Resolved insurance coverage issues and processed 3rd party insurance claims
- Handled in bound and out bound phone calls from customers and healthcare personnel.
Office Manager
Tyler Technologies, Inc - Moraine, Ohio
New Providence, Bahamas, Bahamas
05.2019 - 07.2019
- Supervised and Assigned work to over 30 data entry clerks and data collectors.
- Supervised organization, creation and maintenance of filing systems.
- Daily operations liaison with the local government agency.
Administrative/Motor Vehicle Appraiser
LMC/Georgia Mass Appraisal Solution Services Company
Lawrenceville, GA
03.2018 - 03.2019
- Supervised the creation, organization and maintenance of filing systems.
- Performed Motor Vehicle Value Appraisals for Ad Valorem Tax Purposes for Gwinnett County.
- Assisted vehicle owners in filing Gwinnett County motor vehicle ad valorem value appeals.
- Daily researched, analyzed and resolved 10-20 Gwinnett County Motor Vehicle Value Appeals.
- Prepared Title Ad Valorem Tax List for Gwinnett Board of Assessors' Meetings and Tax Commissioner's tax listing.
Clinic Office Manager
Fast MD 4 You/Urgent Care Clinic
Suwanee, GA
10.2017 - 03.2018
- Rendered professional nursing care and healthcare services.
- Managed calendar scheduling, patient registration, medical records, billing and collections.
Apparel Sales Associate
Walmart Supercenter
Suwanee, GA
07.2016 - 10.2017
- Assisted customers in-store and by phone with retail inquires and selections.
- Set-Up and Displayed retail items as required.
- Reported service complaints and product failures to assigned service team.
Team Member Trainer
NPC, Inc, Pizza Hut Store
Suwanee, GA
11.2014 - 01.2016
- Prepared production items for sale and rotated items in accordance with company policy.
- Assured end product produced in timely manner and of excellent quality.
- Trained 2-3 team members in pizza making preparation and baking protocols.
Cashier/Sandwich Artist
Subway Sandwich Store
Suwanee, GA
04.2013 - 10.2014
- Operated cash register and assisted customers.
- Maintained product freshness and sanitation.
Staff Nurse/Reliever
Paulino Hospital
Digos, Philippines, Philippines
01.2011 - 06.2012
- Rendered quality nursing care and healthcare services.
- Maintained a safe and clean environment in accordance with hospital protocols.
- Provided emotional and psychological support to patients and their families.
- Documented patient care on charts and computer systems.
- Maintained inventory of nursing supplies.
Education
Bachelor of Science - Nursing
Polytechnic College of Davao Del Sur
Digos City, Philippines, PhilippinesBachelor of Industrial Technology - Industrial Management
University of Southeastern Philippines
Davao City, Philippines, PhilippinesMicrosoft Office Specialist & Excel Certification - undefined
Skills
- Prescription Processing
- Teamwork /Independent Collaboration / Adaptability
- Clinical Services - Immunization / Medication Therapy Mgt
- Customer Service and Problem Solving
- Database Entry and Spreadsheets
- Multitasking and Organization
- Inventory Management
- Safety and Compliance
- Microsoft Access, Word and Excel
- Internet and World Wide Web
- Fluent in English, Tagalog, and Cebuano
- Conversant in Spanish and Arabic language
Accomplishments
- Became a Naturalized US Citizen in January 2019
- Recognized by Walmart Management for Excellent Customer Service
- Awarded "Employee of the Month" on November 2016, Walmart
Certification
- CPhT - Certified Pharmacy Technician
- Certified AphA Immunizer
- Medication Therapy Management Certification
Languages
Spanish
Limited Working
Arabic
Limited Working
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisayan/Cebuano
Native or Bilingual
Timeline
Certified/Licensed Pharmacy Technician
Walgreen's Pharmacy
02.2021 - Current
Office Manager
Tyler Technologies, Inc - Moraine, Ohio
05.2019 - 07.2019
Administrative/Motor Vehicle Appraiser
LMC/Georgia Mass Appraisal Solution Services Company
03.2018 - 03.2019
Clinic Office Manager
Fast MD 4 You/Urgent Care Clinic
10.2017 - 03.2018
Apparel Sales Associate
Walmart Supercenter
07.2016 - 10.2017
Team Member Trainer
NPC, Inc, Pizza Hut Store
11.2014 - 01.2016
Cashier/Sandwich Artist
Subway Sandwich Store
04.2013 - 10.2014
Staff Nurse/Reliever
Paulino Hospital
01.2011 - 06.2012
Microsoft Office Specialist & Excel Certification - undefined
Bachelor of Science - Nursing
Polytechnic College of Davao Del Sur
Bachelor of Industrial Technology - Industrial Management
University of Southeastern Philippines
Received Certification of Nomination for the Pharmacy Customer Care 2022 Award,Champion of Champion
Nominated and received a plaque of recognition for Champion of Champions Pharmacy Customer Care 2022 Award