Julie C. Bryson
Como,USA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Parekh Medical Clinic
Senatobia, MS
06.2021 - Current
- Assisted in patient intake, ensuring accurate data entry and efficient workflow.
- Coordinated appointments, optimizing scheduling for providers and patients.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary. Obtaining pre-authorizations for medications prescribed when necessary.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Initiate referral requests as ordered by the providers. Track referrals and ensure all consult notes and test results are uploaded to the patients charts in a timely manner.
Front Desk Representative
Parekh Medical Clinic
Senatobia, MS
06.2021 - Current
- Responsibilities include but are not limited to checking in patients, checking out patients, verifying insurance, explaining insurance benefits to patients, calling patients to confirm appointments, scheduling appointments, scheduling tests as ordered by physicians, other duties as assigned.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Resolved patient inquiries and complaints with professionalism, enhancing patient trust and loyalty to the clinic services.
Medical Assistant
Memphis Neurology
Germantown, TN
12.2015 - 05.2021
- Responsibilities include but are not limited to verifying patient information, record medical history and confirming purpose of visit. Triage patients. Record orders and charges for each appointment and ensure all prescriptions are filled according to providers orders.
- Supported clinical staff during procedures, enhancing patient comfort and care quality.
- Educated patients on treatment plans and preventative care measures to improve health outcomes.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Front Desk Representative
Memphis Neurology
Germantown, TN
12.2015 - 05.2021
- Responsibilities include but are not limited to, checking in patients, checking out patients, verifying insurance, obtaining insurance referrals from the patients PCP as needed, calling patients to confirm appointments, scheduling appointments, scheduling tests as ordered by physicians, other duties as assigned.
- Obtain pre-authorization/prior approval from patients insurance company for diagnostic testing when necessary.
- Coordinated communication between medical staff and patients, enhancing overall clinic experience and satisfaction.
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Clinical documentation
- Insurance authorizations
- Medical terminology
- Medication Prior Approval
- Insurance Pre-Authorization
Timeline
Medical Assistant
Parekh Medical Clinic
06.2021 - Current
Front Desk Representative
Parekh Medical Clinic
06.2021 - Current
Medical Assistant
Memphis Neurology
12.2015 - 05.2021
Front Desk Representative
Memphis Neurology
12.2015 - 05.2021