Summary
Overview
Work History
Education
Skills
Timeline

Julien Wainwright

Crofton,MD

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

5
5
years of professional experience

Work History

Server

JB's Sports Bar and Restaurant
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Team Member

Chick-fil-A
04.2024 - 09.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Lifeguard

Continental Pools
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Provided lessons to young swimmers to assist in getting more skilled with swimming

Busser/Food Runner

The Point Crab-house And Grille
04.2020 - 10.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed dishes to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Associate of Arts - Music Production

Anne Arundel Community College, Arnold, MD
05-2027

Crofton High School, Crofton, MD
06-2024
  • Extracurricular Activities: Choir, Theater, Musical Accompaniment
  • 3.5 GPA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Menu memorization

Timeline

Server - JB's Sports Bar and Restaurant
10.2024 - Current
Team Member - Chick-fil-A
04.2024 - 09.2024
Lifeguard - Continental Pools
05.2023 - 08.2023
Busser/Food Runner - The Point Crab-house And Grille
04.2020 - 10.2020
Anne Arundel Community College - Associate of Arts, Music Production
Crofton High School - ,
Julien Wainwright