JULIENNE YOBA
Bladensburg,MD
Summary
Organized administrative professional with experience maintaining confidential documentation, verifying information, preparing reports, coordinating daily operations, and providing exceptional customer service in legal, compliance, and business environments. Recognized for accuracy, sound judgment, and professionalism while managing multiple priorities. A quick learner who adapts easily to new systems and procedures and is committed to delivering reliable administrative support.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Assistant Manager
Old Dominion Brewhouse
Hyattsville, MD
06.2014 - 01.2021
- Facilitated scheduling, staff coordination, onboarding, and training to enhance team effectiveness.
- Coordinated daily operations, ensuring smooth workflow amid multiple priorities in a fast-paced environment.
- Resolved customer concerns with tact, diplomacy, and sound judgment.
- Maintained accurate operational records, reports, and documentation to support team decision-making.
- Ensured confidentiality of employee information to protect privacy.
Assistant Manager
Calvert House
Hyattsville, MD
01.2013 - 04.2014
- Coordinated administrative and operational functions to facilitate daily business activities.
- Organized records and ensured timely completion of routine documentation.
- Delivered exceptional customer service and coordinated staff activities to enhance team collaboration.
Compliance & Client Services
Crédit Lyonnais
Nantes, France
08.2006 - 09.2009
- Updated records and prepared compliance reports to support regulatory requirements.
- Maintained confidential client files, ensuring documentation accuracy to uphold compliance standards.
- Responded to client inquiries with professionalism and attention to detail.
- Organized and managed high volumes of documentation, consistently meeting deadlines to facilitate efficient operations.
Legal Support Assistant
Alma Consulting Group
Paris, France
05.2004 - 08.2006
- Maintained confidentiality of legal records while ensuring precise data entry for accurate case management.
- Prepared and verified reports and documents to ensure compliance and readiness for submission.
- Supported legal team by coordinating administrative tasks and ensuring smooth office operations.
- Managed calendars, appointments, and correspondence.
Education
Bachelor of Arts - Political Science, Criminal Justice & Terrorism
Troy University
Bachelor of Arts - Law & Criminal Justice
Faculté de Droit et de Science Politique
Nantes, FranceSkills
- Administrative Support
- Confidential Documentation
- Record Keeping
- Report Preparation
- Staff Scheduling
- Document Organization
- Customer Service
- Microsoft Word & Excel (Basic)
- Time Management
- Bilingual: English & French
- Conflict Resolution
- Policy & Procedure Compliance
Certification
Maryland Notary Public (2026)
Languages
Bilingual: English & French | Maryland Notary Public, Bilingual in English and French
Timeline
Assistant Manager
Old Dominion Brewhouse
06.2014 - 01.2021
Assistant Manager
Calvert House
01.2013 - 04.2014
Compliance & Client Services
Crédit Lyonnais
08.2006 - 09.2009
Legal Support Assistant
Alma Consulting Group
05.2004 - 08.2006
Bachelor of Arts - Political Science, Criminal Justice & Terrorism
Troy University
Bachelor of Arts - Law & Criminal Justice
Faculté de Droit et de Science Politique