JULIET BURKE
Metairie,LA
Summary
Motivated, passionate leader with 7 years of experience in retail store operations. Uniquely skilled at motivating sales teams to produce high-volume revenue results. Strong abilities in business operations, work-force scheduling and customer satisfaction.
Overview
12
12
years of professional experience
Work History
ASST. STORE LEADER OF GUEST EXPERIENCE
Altar'd State
08.2023 - Current
- Recruited and hired talented individuals bringing depth and experience to organization.
- Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
- Built relationships with team members to encourage willingness to address concerns and issues.
Asst Manager
Buckle
10.2017 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Waitress
Hoss's Family Steak & Sea House
07.2012 - 08.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Real Estate License
Alan Kells School of Real Estate
Erie, PA05.2016
Associate Degree in Medical Assistant - Medical Assistant
Fortis Institute - Erie
Erie, PA05.2013
Skills
- Customer Relationships
- Store operations
- Health and safety
- Team Management
Timeline
ASST. STORE LEADER OF GUEST EXPERIENCE
Altar'd State
08.2023 - Current
Asst Manager
Buckle
10.2017 - 07.2023
Waitress
Hoss's Family Steak & Sea House
07.2012 - 08.2017
Real Estate License
Alan Kells School of Real Estate
Associate Degree in Medical Assistant - Medical Assistant
Fortis Institute - Erie