Julieth Herrera
Washington,DC
Summary
General Manager with one year of experience in operations management at Jamba Juice, specializing in Quality Management and Auditing within Health Services. Proven track record in achieving operational goals and enhancing service delivery in a collaborative work environment. Skilled in preparing detailed operational and management reports, utilizing Microsoft Office Suite to improve planning and analysis. Known for maintaining composure and making effective decisions under pressure, fostering a focused team atmosphere.
Overview
5
5
years of professional experience
Work History
General Manager
Jamba Juice
Washington, DC
03.2024 - Current
- Ensured service quality and team efficiency through effective daily operations management.
- Prepared detailed payroll and sales reports, supporting performance tracking and strategic decisions.
- Managed inventory control and staff scheduling to maintain operational continuity.
- Trained and guided new employees to foster a collaborative team environment.
- Resolved customer issues as primary point of contact, addressing concerns quickly and professionally.
- Regularly communicated with upper management to align store performance with company objectives.
- Maintained calm and organized atmosphere during high-demand periods while achieving operational goals.
Lead COVID-19 Coordinator
Secretary of Health and Community Development
Salgar, Antioquia, Colombia
02.2020 - 06.2022
- Coordinated public health campaigns focused on disease prevention and vaccination initiatives.
- Monitored community health data to develop strategies enhancing public health outcomes.
- Led educational programs and outreach initiatives to promote community health and wellness.
- Managed community development projects aimed at improving local infrastructure and resources.
- Ensured compliance with health regulations while supporting emergency response activities.
- Collaborated with local government agencies to enhance promotion of health services and programs.
Education
Certified Medical Administrative Assistant -
University of The District of Columbia
Washington, DC04-2025
Certified Hospitality And Tourism -
University of The District of Columbia
Washington, DC10-2024
Specialization in Quality Management And Auditing in Health Services -
Universidad De Santader
Valledupar, Colombia12-2023
Skills
- Operational and management reporting
- Effective communication
- Teamwork and leadership
- Employee training and onboarding
- Inventory management
- Microsoft Office proficiency
- Adaptability and instruction following
- Calm and focused environment
- Goal orientation and improvement
- Customer service excellence
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
General Manager
Jamba Juice
03.2024 - Current
Lead COVID-19 Coordinator
Secretary of Health and Community Development
02.2020 - 06.2022
Certified Medical Administrative Assistant -
University of The District of Columbia
Certified Hospitality And Tourism -
University of The District of Columbia
Specialization in Quality Management And Auditing in Health Services -
Universidad De Santader
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