Juliette (Jules) Cooke
New Hampton
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
3
3
years of professional experience
Work History
Server
Bentley’s Saloon
Arundel, ME
06.2025 - 08.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed food and beverage orders efficiently, ensuring timely delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server and Hostess
Lago (The Common Man)
Meredith, NH
06.2023 - 06.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Assisted in training new staff members on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
Host
Lakehouse Grille (The Common Man)
Meredith, NH
06.2023 - 08.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating efficiency during peak hours.
- Coordinated with kitchen and waitstaff to enhance guest experience and service flow.
- Assisted in training new hosts on customer service protocols and operational procedures.
Host
La Puerta Azul
Millbrook, NY
06.2022 - 08.2022
- Monitored dining area for cleanliness and addressed any guest concerns swiftly.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Psychology
Boston UniversityM
Boston, MA05.2027
High School Diploma -
Millbrook Preparatory School
Millbrook, NY05.2023
Skills
- Strong work ethic
- Customer service
- High volume dining
- Cash handling
- POS system operation (Toast, Micros, Aloha)
- Safe food handling
- Team collaboration
- Suggestive selling
- Wine service
Timeline
Server
Bentley’s Saloon
06.2025 - 08.2025
Server and Hostess
Lago (The Common Man)
06.2023 - 06.2025
Host
Lakehouse Grille (The Common Man)
06.2023 - 08.2023
Host
La Puerta Azul
06.2022 - 08.2022
Psychology
Boston UniversityM
High School Diploma -
Millbrook Preparatory School