Juliette Gomez
Elkwood,VA
Summary
Dynamic professional with a proven track record at Home Depot, enhancing customer satisfaction through strategic issue resolution and relationship building. Skilled in multitasking and inventory management, I excel in delivering exceptional service while maintaining optimal stock levels. Committed to fostering client relationships and ensuring seamless communication across teams.
Overview
2
2
years of professional experience
Work History
Associate
Home Depot
Warrenton, VA
02.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Server
King Street Oyster Bar
Middleburg, VA
02.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
King Street Oyster Bar
Middleburg, VA
10.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Farm Hand
Healthfield Farm
The Plains, VA
06.2023 - 08.2023
- Dealt with horses
- Cleaning and maintaining stables clean
- Feed animals
Education
High School Diploma -
Fauquier High School
Warrenton, VASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Multitasking and organization
- Client relationship management
Languages
Spanish
Native or Bilingual
Timeline
Associate
Home Depot
02.2025 - Current
Server
King Street Oyster Bar
02.2024 - 12.2024
Host
King Street Oyster Bar
10.2023 - 01.2024
Farm Hand
Healthfield Farm
06.2023 - 08.2023
High School Diploma -
Fauquier High School