Juliette Moran
Tustin,CA
Summary
My objective is to gain work experience to help me in the future. I would like to prove that I am capable of being committed and working hard. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
American Eagle Outfitters
Irvine
09.2022 - Current
- Assist customer with their purchases at the register, customer service, help customers with styling, scan new inventory to reset the store for the new season, restock/order merchandise for customer, return merchandise to appropriate location in store.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Shift Supervisor
CVS Health Retail
Tustin
04.2020 - Current
- Provide excellent customer service, money handling; ex
- Counting safe, cash registers, and coin exchange, push stock and scan shelves in order to submit a request for more items, help customers locate products and ensure that they are happy and satisfied with their visit.
McDonalds Shift Manager
Frisbie Management
Tustin
02.2018 - 12.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
Barista/Cashier
It's Boba Time
Irvine
07.2019 - 08.2019
- Be able to make a variety of drinks, work fast, handle money and interact with customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor's in Business -
Irvine Valley College
Irvine, CA09.2028
High School Diploma -
Tustin High School
Tustin, CA05.2019
Skills
- Adaptability & Multitasking
- Cleanliness
- Good telephone etiquette
- Accurate money handling
- Time management skills
- Bilingual
- Fast Food
- Key Holder
- Shift Supervisor
- Team Member
- Food Service
- Cashiering
- Barista Experience
- POS
- Spanish
Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
American Eagle Outfitters
09.2022 - Current
Shift Supervisor
CVS Health Retail
04.2020 - Current
Barista/Cashier
It's Boba Time
07.2019 - 08.2019
McDonalds Shift Manager
Frisbie Management
02.2018 - 12.2019
Bachelor's in Business -
Irvine Valley College
High School Diploma -
Tustin High School