JULIETTE NOGUERA
Newport News,VA
Summary
Hands-on professional with a background in team leadership, medical transportation, retail operations, and delivery logistics. Brings experience in overseeing shifts, supporting patients, managing routes, and resolving customer needs while keeping daily work accurate, safe, and on schedule.
Overview
6
6
years of professional experience
Work History
Delivery Driver
AMAZON FLEX
Hampton, VA
01.2025 - 02.2026
- Managed daily delivery routes while keeping packages organized and deliveries on schedule.
- Loaded and sorted packages to make deliveries more efficient.
- Followed company driving procedures and safety requirements throughout each route.
- Completed vehicle inspections and maintained vehicle cleanliness to ensure safe and reliable operations.
- Assisted drivers with deliveries to enhance team support and meet delivery deadlines.
- Worked independently while managing time, routes, and delivery responsibilities.
Shift Manager
W&R DELI
Hampton, VA
02.2025 - 08.2025
- Managed daily operations, oversaw employees, and ensured smooth shift transitions.
- Trained new hires, delegated tasks, and made sure employees understood their responsibilities.
- Handled register operations, cash management, inventory, and customer service.
- Managed front-of-house responsibilities, including cashiering, order coordination, and customer requests.
- Developed promotional advertisements and created TikTok videos to showcase deli offerings and attract customers.
- Coordinated customer orders through walk-ins, phone calls, and delivery apps to maintain organized and efficient service.
- Prepared smoothies, fresh juices, and other menu items during busy shifts.
- Addressed customer concerns and helped resolve issues to maintain a positive customer experience.
Medical Transport Driver & Aide
HOSPITAL TO HOME LLC / H2H EMERGENCY SERVICES
Hampton, VA
11.2023 - 11.2024
- Transported patients with diverse medical conditions and mobility needs to healthcare facilities, ensuring timely access to care.
- Provided assistance to patients requiring additional mobility support and care. with safe transfers between beds, stretchers, wheelchairs, and vehicles, enhancing comfort and security during transport.
- Maintained responsibility for patient safety, paperwork, and personal belongings during transportation.
- Communicated with healthcare personnel to help ensure safe and reliable transportation.
- Used specialized equipment such as stair chairs, transfer sleeves, and movable ramps.
- Followed sanitation procedures and contact precautions to maintain a safe environment.
Customer Service Associate
FOOD LION
Hampton, VA
07.2020 - 11.2023
- Assisted customers with questions, price checks, and other concerns.
- Worked across several departments, including cashiering, self-checkout, customer service, online grocery orders, and price changing.
- Assisted cashiers during busy periods and provided front-end support.
- Trained new employees on register systems, customer service, and daily procedures.
- Shopped and prepared online grocery orders through Instacart.
- Assisted with opening procedures, register preparation, safe counts, and distributing cash to registers.
- Handled weekly price changes and updated promotional signage throughout the store.
- Mastered various store operations, offering support and guidance to ensure seamless service across departments.
Bank Teller
HAMPTON ROADS EDUCATORS STUDENT BRANCH CREDIT UNION
Hampton, VA
09.2019 - 07.2020
- Handled cash and maintained accurate register balances.
- Processed deposits, withdrawals, and other routine financial transactions.
- Followed transaction procedures and paid close attention to accuracy.
- Helped balance cash drawers and complete daily closing procedures.
- Assisted students and staff with everyday banking needs.
Education
Advanced Studies Diploma -
HAMPTON HIGH SCHOOL
Hampton, VA06-2021
Nursing – 2+2 Transfer Program -
VIRGINIA PENINSULA COMMUNITY COLLEGE
99 Thomas Nelson Dr11-2026
Skills
- Delivery & Logistics
- Customer Service
- Cash handling
- Patient transport
- Time management
- Problem-Solving
- Multitasking
- Food safety
- Team leadership
- Employee training
- Social media marketing
- Retail operations
LANGUAGES
English – Fluent, Spanish – Intermediate
Timeline
Shift Manager
W&R DELI
02.2025 - 08.2025
Delivery Driver
AMAZON FLEX
01.2025 - 02.2026
Medical Transport Driver & Aide
HOSPITAL TO HOME LLC / H2H EMERGENCY SERVICES
11.2023 - 11.2024
Customer Service Associate
FOOD LION
07.2020 - 11.2023
Bank Teller
HAMPTON ROADS EDUCATORS STUDENT BRANCH CREDIT UNION
09.2019 - 07.2020
Advanced Studies Diploma -
HAMPTON HIGH SCHOOL
Nursing – 2+2 Transfer Program -
VIRGINIA PENINSULA COMMUNITY COLLEGE