Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliette Rankin

New York,NY

Summary

Dedicated and highly organized professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

MANGO
01.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Media Manager /Assistant Project Manager

EMRG Media
03.2019 - 11.2022
  • Reported social media performances and engaged with digital communities to build positive regard for company.
  • Researched key industry trends and competitive insights to keep messaging relevant to target demographic.
  • Maintained company's online social presence and created branded communications for media campaigns.
  • Identified opportunities and developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
  • Monitored KPIs at and analyzed performance reports to determine future directions for media platforms.
  • Monitor and document project execution in relation to stated objectives, timelines, milestone, and budgetary items.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Developed and executed A/B testing strategies to optimize campaign performance.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

Administrative Assistant

Upscale Spa NYC
05.2018 - 03.2020
  • Screened over 50 phone calls daily, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled and supported efficient meetings by organizing spaces and materials, documenting discussions & distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Scheduled conference rooms, prepared agendas and maintained calendars.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Actively listened to clients requests, confirming full understanding before addressing concerns
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Assistant Event Coordinator

STELLAR Events INC
03.2016 - 05.2018
  • Provided full life cycle project management: took event from conception to completion. Arranged program schedules and managed on-site logistics.
  • Managed all staff to ensure all workers are communicating and providing excellent customer service.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Provided crisis management during events and foreshadowed potential problems to eliminate before events.
  • Increased revenues, client, and overall brand recognition by developing and delivering effective and comprehensive marketing and public relations strategies.

Education

Bachelor of Science - Digital Media Management & Programming

SUNY College At New Paltz
New Paltz, NY
05.2016

Bachelor of Science - Marketing

SUNY College At New Paltz
New Paltz, NY
05.2016

Skills

  • Marketing Analytics
  • Data management
  • Strategic Content Planning
  • Microsoft Office
  • Detail oriented
  • Strong Organizational Skills
  • Interpersonal skills
  • Multitasking and Time Management
  • Customer Relationship Management
  • Account Management
  • Critical Thinking
  • Project Management
  • Campaign Development

Certification

Project Management certification 2/16/2020

Timeline

Retail Sales Associate

MANGO
01.2021 - Current

Media Manager /Assistant Project Manager

EMRG Media
03.2019 - 11.2022

Administrative Assistant

Upscale Spa NYC
05.2018 - 03.2020

Assistant Event Coordinator

STELLAR Events INC
03.2016 - 05.2018

Bachelor of Science - Digital Media Management & Programming

SUNY College At New Paltz

Bachelor of Science - Marketing

SUNY College At New Paltz

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