Julimar Surillo
Rochester
Summary
Dedicated crew trainer with strong skills in employee training, customer service, and cash handling. Proven ability to motivate team members while ensuring operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
Rochester
01.2025 - 12.2025
- Trained new crew members on food preparation and safety procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Maintained a clean and organized checkout area throughout shifts.
- Handled cash, credit, and digital payments accurately during transactions.
- Restocked merchandise and ensured shelves were well-displayed for customers.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Rochester Academy Charter School
Rochester, NY06-2028
Skills
- Employee training
- Customer service
- Cash handling
- Performance feedback
- Opening and closing processes
- Employee motivation
- Problem-solving
- Multitasking and organization
Languages
Spanish
Professional
Timeline
Crew Trainer
McDonald's
01.2025 - 12.2025
Rochester Academy Charter School