Dedicated Certified Clinical Medical Assistant with expertise in patient care, medical documentation, and vital signs monitoring. Committed to enhancing patient experiences through effective communication and meticulous record-keeping.
Overview
11
11
years of professional experience
Work History
Certified Clinical Medical Assistant
Deaconess Medical Center
Jasper, IN
08.2025 - Current
Assisted healthcare providers with patient examinations and procedures.
Collected patient histories and recorded vital signs accurately.
Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
Educated patients about medications, procedures and physician's instructions.
Prepared examination rooms and ensured proper sanitation protocols.
Facilitated communication between patients and medical staff effectively.
Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
Updated patient charts with external medical records to ensure comprehensive information.
Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
Lead Barista
Scooters Coffee Shop
Jasper, Indiana
03.2025 - 10.2025
Trained new baristas on coffee preparation and customer service techniques.
Prepared high-quality beverages following established recipes and standards.
Monitored equipment performance and reported maintenance needs promptly.
Administrative Scheduler
French Lick Resort
French Lick, Indiana
03.2023 - 03.2025
Created schedules for 200 employees, ensuring optimal coverage and efficiency
Managed scheduling spreadsheet, facilitating real-time updates and accessibility
Tracked and organized employees' time-off requests to ensure accurate record-keeping.
Reviewed and corrected timesheets, promoting accurate payroll processing
Customer Service Representative
Stens parts company
Jasper, Indiana
05.2022 - 03.2023
Resolved customer complaints through effective communication and problem-solving.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product inquiries and order placements.
Medical Receptionist
Memorial Hospital and Health Care Center
Jasper, Indiana
01.2020 - 05.2022
Managed appointment scheduling using electronic health record systems efficiently.
Handled patient check-in and check-out processes smoothly and accurately.
Checked patients in and out for appointments and collected co-payments.
Welcomed patients upon arrival at the facility. and visitors warmly to create a welcoming environment.
Assisted healthcare providers by maintaining organized patient records and files.
Verified insurance information and collected necessary payments promptly.
Responded to patient inquiries via phone and in person with professionalism.
Production Worker
G&T Industries
Jasper, Indiana
06.2015 - 01.2020
Operated machinery to assemble products, ensuring timely completion of production goals.
Conducted quality checks on finished goods, maintaining high standards for consistency.
Inspected finished goods for quality and compliance with specifications.
Collaborated with team members to streamline production processes, enhancing workflow efficiency.
Maintained a clean and organized work area to ensure safety standards.