Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Shift Lead Manager
Walgreens Boots Alliance
03.2022 - 12.2022
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
Supervised employees and oversaw quality compliance with company standards for food and services.
Checked building to confirm maintenance and cleaning met code and regulations.
Developed staff training programs to improve skillsets and overall team performance.
Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Monitored daily and weekly key performance indicators to maintain on-track status.
Assisted in the recruitment process, selecting top talent to join our dynamic team of professionals.
Trained and mentored new employees to maximize team performance.
Delegated high volumes of work to empower team, build trust, and assist with professional development.
Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Staff Accountant at FGO Logistics LLC – Need It Now Delivers LLC – Geodis America, Inc.Staff Accountant at FGO Logistics LLC – Need It Now Delivers LLC – Geodis America, Inc.