Julio Alvarez
Miramar
Summary
Operations Manager of high-end luxury retail stores, with significant experience training and developing all levels of subordinates to drive company initiatives. Looking to obtain a challenging and gratifying position that will utilize the work and educational experience in the field of Retail. Enjoys managing, motivating, and training a successful and productive team, and thrives in highly pressurized and challenging working environments.
Overview
11
11
years of professional experience
Work History
Operations Manager
Dolce & Gabbana
Miami, Florida
12.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Worked effectively in team environments to make the workplace more productive.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Oversaw daily store operations to ensure efficiency and effectiveness.
- Developed and implemented operational policies and procedures to enhance productivity.
- Managed inventory levels, ensuring optimal stock levels and minimizing shrinkage.
- Collaborated with upper management to align store operations with overall company goals and objectives.
- Performed regular cycle counts and rotations to maintain inventory accuracy.
- Led and trained store staff, fostering a positive work environment and encouraging professional development.
- Directed the fulfillment of online orders to ensure clients received items on time and in perfect condition.
- Ensured timely and accurate delivery of online orders, maintaining high standards of product condition.
US Retail Operations Supervisor
Bally
Miami, Florida
12.2021 - 12.2023
- Supervised operations of 8 retail stores, ensuring efficient stock receiving, loss prevention, shipping procedures, and cycle counts.
- Supported management with inventory preparation and execution of annual inventories.
- Acknowledged outstanding team performance, fostering a motivated and high-achieving work environment.
- Effectively tackled and managed regional loss prevention concerns proactively.
- Conducted on-site training for operations teams on stock management processes.
- Communicated policy, procedure, and strategy changes to ensure team alignment.
- Managed and resolved after-sales claims, contributing to seamless retail operations.
South East Operations Supervisor
Bally
Miami, Florida
12.2018 - 12.2021
- Directed the management of 4 stores: Brickell, Aventura, Atlanta, and Washington.
Florida Stock Supervisor
Bally
Miami, Florida
12.2016 - 12.2018
- Supervised operations across 3 stores in Brickell, Aventura, and Orlando.
Stock Associate
Bally
Miami, Florida
10.2015 - 10.2016
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Verified that all price tags were correct before stocking merchandise on display areas.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Maintained current and accurate inventory with cycle counts and audits.
- Coordinated with management to identify and resolve inventory discrepancies.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Maintained accurate inventory records by regularly performing stock counts and audits.
Education
High School Diploma -
MDC
Hialeah, FL08.2019
Skills
- Staff development
- Warehouse operations
- Inventory control
- Workflow optimization
- Team building/leadership
- Operations management
- Operational efficiency
- Inventory management
- KPI tracking
Timeline
Operations Manager
Dolce & Gabbana
12.2023 - Current
US Retail Operations Supervisor
Bally
12.2021 - 12.2023
South East Operations Supervisor
Bally
12.2018 - 12.2021
Florida Stock Supervisor
Bally
12.2016 - 12.2018
Stock Associate
Bally
10.2015 - 10.2016
High School Diploma -
MDC