Julio Balderas
Mission
Summary
I am competitive, motivated, and i want to excel in life. I am enthusiastic about learning and achieving my goals. Communications is a strong suit that I have build through serving people.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivering memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Kids
03.2023 - Current
- Assisted customers in locating items within the store or online through use of technology resources.
- Developed strategies to increase sales opportunities by utilizing promotional materials, and displays.
- Created monthly reports for management regarding sales performance and customer feedback.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
Education
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX05-2028
High School Diploma -
Palmview High School
Mission, TX05-2024
Skills
- Team Management
- Strong leadership
- Staff Oversight
- Customer Service Management
- Strong communication and interpersonal skills
- Problem-solving abilities
- Multitasking
- Effective Communication
- Staff training and development
- Honest and dependable
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Lead Keyholder
Journeys Kids
03.2023 - Current
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
High School Diploma -
Palmview High School
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