Julio Becerra Lopez
Marina,CA
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
7
7
years of professional experience
Work History
Captain
Monterey Peninsula Country Club
Pebble Beach, California
08.2018 - 12.2024
- Adhered to airline policies regarding operations within designated airspace.
- Performed emergency procedures in response to hazardous situations such as engine failure or severe weather conditions.
- Analyzed flight data from previous trips to identify areas for improvement in efficiency or safety protocols.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Houseman
The Lodge Pebble Beach
Pebble Beach, CA
11.2017 - 07.2018
- Provided assistance with moving furniture or heavy objects when necessary.
- Maintained storage areas and supplies in an organized manner.
- Upheld hotel standards for cleanliness and guest service.
- Assisted Housekeepers in changing bed linens when needed.
- Collaborated with other departments to ensure smooth operation of hotel services.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
- Sorted and counted linens and organized in storage areas.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
Education
High School Diploma -
Marina High
Marina, CA06-2012
Skills
- Order accuracy
- Menu knowledge
- Food presentation
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Inventory management
- Attention to detail
- Effective communication
- Problem solving
- Multitasking
- Adaptability
- Allergy awareness
Timeline
Captain
Monterey Peninsula Country Club
08.2018 - 12.2024
Houseman
The Lodge Pebble Beach
11.2017 - 07.2018
High School Diploma -
Marina High