Julio E. Medrano
Snellville,GA
Summary
Bilingual flight attendant with over six years of customer service experience, dedicated to ensuring passenger safety and satisfaction. Committed to creating positive travel experiences while adhering to safety protocols and delivering exceptional service in alignment with United Airlines’ core values.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Spirit Airlines
03.2022 - Current
- Ensured the safety and comfort of guests during flights by adhering to all federal aviation regulations and company policies
- Provided exemplary customer service by actively engaging with passengers, addressing inquiries, and assisting with their needs to enhance the travel experience
- Demonstrated emergency procedures and the use of safety equipment, prioritizing passenger well-being in all situations
Sales Representative
King Roof & Renovations
11.2021 - 01.2022
- Engaged in door-to-door sales, focusing on customer needs and ensuring a safe and informative experience when presenting project proposals
- Built strong relationships with clients by addressing their concerns and ensuring their satisfaction with services provided
Server/To-Go Specialist
Olive Garden
07.2018 - 11.2021
- Delivered outstanding customer service in a fast-paced environment, ensuring guests felt valued and attended to throughout their dining experience
- Proactively resolved customer issues and anticipated needs, contributing to a safe and enjoyable dining atmosphere
- Maintained high standards of safety and cleanliness, following health protocols and guidelines
Host/Server
Hook & Reel
04.2017 - 09.2019
- Provided a professional and welcoming environment for guests, ensuring timely greetings and attentive service
- Collaborated with team members to create a safe dining environment and deliver exceptional customer service
- Enhanced customer satisfaction through effective problem-solving and communication skills
Education
High School -
Bladensburg High School
Bladensburg, MD01.2018
Skills
- Bilingual: Fluent in Spanish and English
- Customer Service
- Safety Awareness
- Positive Attitude
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Spirit Airlines
03.2022 - Current
Sales Representative
King Roof & Renovations
11.2021 - 01.2022
Server/To-Go Specialist
Olive Garden
07.2018 - 11.2021
Host/Server
Hook & Reel
04.2017 - 09.2019
High School -
Bladensburg High School
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