Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Seasoned Outside Sales Representative with 16-year track record. Bringing strong management knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
13
13
years of professional experience
Work History
Outside Sales Representative
Graybar Electric
Corpus Christi, United States
12.2016 - Current
Attended trade shows and conferences regularly to increase brand visibility.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Set and achieved company defined sales goals.
Achieved or exceeded company-defined sales quotas.
Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
Utilized customer feedback to identify new product opportunities and market trends.
Negotiated terms and contracts with clients to maintain profitable sales.
Established new accounts through cold calling and personal visits to potential customers.
Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Producing Branch Manager
Crawford Electric Service
Corpus Christi, United States
05.2014 - 12.2016
Supported financial director with special projects and additional job duties.
Expanded market share by developing partnerships with real estate agents, builders, and other key stakeholders in the community.
Cultivated a performance-driven culture through regular assessment of individual goals and objectives.
Ensured compliance with all federal, state, and local regulations governing mortgage lending activities within the branch.
Assessed employee performance and developed improvement plans.
Analyzed business processes to identify cost savings and operational efficiencies.
Resolved various issues impacting sales management and business operations.
Managed branch budget effectively while balancing revenue generation with expense controls.
Developed and maintained a healthy pipeline of business by consistently prospecting for new clients and referral sources.
Forecasted trends and recommended improvements based on financial risk analyses.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Key Account Manager
Graybar Electric
Corpus Christi, United States
01.2011 - 04.2014
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Contributed to event marketing, sales and brand promotion.
Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
Attended monthly sales meetings and quarterly sales trainings.
Set and achieved company defined sales goals.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Created sales forecasts to target daily, monthly and yearly objectives.
Maintained a high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to the development of innovative solutions for clients.