Julio Jimenez
Summary
Dynamic professional with extensive experience in team leadership and training development. Skilled in conflict resolution and quality control, contributing to improved operational efficiency and customer experiences. Ready to leverage expertise to drive team success and satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sud Daddeez
San Antonio
03.2026 - 08.2026
- Supervised daily operations to ensure efficient car wash processes.
- Enhanced customer experience by addressing concerns and resolving issues promptly.
- Implemented quality control measures to maintain high service standards.
- Trained new staff on safety protocols and customer service techniques.
- Collaborated with management to develop training materials for staff development.
- Engaged customers by providing product knowledge and support during sales interactions.
- Collaborated with team members to ensure efficient inventory management and replenishment.
Assistant Manager
Smitty's Car Wash
San Antonio
03.2026 - 04.2026
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Collaborated with management to develop training materials for staff development.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Senior Team Leader
Club Car Wash
San Antonio
03.2023 - 01.2026
- Led daily operations to ensure efficient service delivery and optimal team performance.
- Coordinated team scheduling to ensure optimal coverage during peak hours, improving service efficiency.
- Mentored and trained team members in car wash techniques and customer service, enhancing team capabilities and service quality.
- Resolved customer inquiries and complaints to ensure satisfaction, contributing to positive customer experiences.
- Monitored equipment functionality and reported maintenance needs to prevent downtime.
- Maintained high standards of cleanliness and organization in work areas.
Education
High School Diploma -
Southwest Legacy High School
San Antonio, TX06-2022
Skills
- Customer service
- Training development
- Quality control
- Inventory management
- Conflict resolution
- Effective communication
- Adaptability to change
- Collaborative teamwork
Timeline
Assistant Manager
Sud Daddeez
03.2026 - 08.2026
Assistant Manager
Smitty's Car Wash
03.2026 - 04.2026
Senior Team Leader
Club Car Wash
03.2023 - 01.2026
High School Diploma -
Southwest Legacy High School