Julio Cesar Melo
Orlando,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Car Salesperson/Secretary
Central FL Motors
06.2022 - 01.2023
- Worked in an autonomous used cars sales company receiving and helping customers, selling and arranging deals as well as organizing and completing purchase contracts.
- Answered business calls relating to the company and its merchandise and informed customers about deals and offers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
Ice Cream Kiosk Clerk
Paleteria Original
05.2021 - 04.2022
- Worked in an autonomous Paleteria/Ice Cream shop selling products, organizing and restocking the inventory
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Worked closely with brand owner to successfully order products monthly to improve sales and reduce waste.
- Promoted the brand products and benefits to a wide variety of customers and investors.
Retail Store Sales Associate
Smoke Pro Gallery
06.2020 - 02.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Balanced and organized cash register by handling cash and counting change.
Education
Bachelor of Arts - Portuguese Literature
UFRA - Universidade Federal Rural Da Amazonia
PA, BrazilTechnical Course - Graphic Design
Gracom School of Visual Effects
PA, Brazil07.2018
High School Diploma -
Colegio Sucesso
PA, Brazil12.2017
Skills
- Language: Proficient in English, Portuguese, and Spanish
- Computer: Proficient in Microsoft Office (Word and PowerPoint) and in Adobe Creative Programs such as Photoshop and Illustrator and Intermediate knowledge in Premiere Pro, After Effects, and Muse
- Strong Skills: Communication and Persuasion, Adaptability, and Reliability
- Registration Paperwork
- Customer Service and Assistance
- Order Processing
- Sales Floor Operations Understanding
- POS System Operations
- Excellent Verbal Communication Skills
Timeline
Car Salesperson/Secretary
Central FL Motors
06.2022 - 01.2023
Ice Cream Kiosk Clerk
Paleteria Original
05.2021 - 04.2022
Retail Store Sales Associate
Smoke Pro Gallery
06.2020 - 02.2021
Bachelor of Arts - Portuguese Literature
UFRA - Universidade Federal Rural Da Amazonia
Technical Course - Graphic Design
Gracom School of Visual Effects
High School Diploma -
Colegio Sucesso
Similar Profiles
Kewal HemaniKewal Hemani
Business Development Executive at FL MotorsBusiness Development Executive at FL Motors
LUIS A CALDERON ORTIZLUIS A CALDERON ORTIZ
Service Island Attendant at LYNX CENTRAL FL REGIONAL TRANS AUTHORITYService Island Attendant at LYNX CENTRAL FL REGIONAL TRANS AUTHORITY
Happy ColonHappy Colon
Insurance Verification Representative at Central FL Primary CareInsurance Verification Representative at Central FL Primary Care