Julio Ochoa
Oakland,CA
Summary
Bilingual (Spanish) Tenant Services Coordinator Intern with strong computer literacy and communication skills. Highly skilled professional with excellent customer service aptitude. An ambitious individual eager to learn about real estate management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tenant Coordinator
Brickman MGR LLC
Oakland, California
08.2022 - Current
- First point of contact in property management office. Answering phones and greeting visitors.
- Accompanied GM in meetings with tenants, and vendors to experience negotiating and problem solving.
- Maintained positive relationships with tenants and vendors by using active listening and effective interpersonal talents.
- Assisted with daily operations of property in accordance with corporate policies and procedures.
- Processed vendor invoices, with proper general ledger codes, attaining GM approval, and then entering in MRI, the accounting software.
- Organized and updated building management files to include tenant, vendor, COI, construction, etc.
- Accompanied inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs with the building team.
- Organized, updated, and maintained certificates of insurance for tenants and building vendors in Building Engines.
Warehouse Coordinator
Cleary Bikes
Richmond, California
08.2021 - 03.2022
- Facilitated warehouse productivity; received shipments, unloading truck, creating pallets.
- Organized warehouse inventory.
- Helped keep inventory accurate and organized.
- Delivering shipments as needed.
- Verified accuracy of shipping and receiving documents and maintained records.
Lead Sales Associate
The Raider Image LLC
Oakland, California
10.2015 - 03.2020
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance by creating and monitoring staff schedules.
- Kept detailed track of sales and customer information in company system.
- Assisted in store supervision along side the store manager.
Education
Bachelor of Science - Business
San Francisco State University
San Francisco, CA05.2020
Skills
- Grounds and Facility Inspection
- Property Management
- Data Entry
- Tenant and Owner Liaising
- Proficient in Excel & WORD
- Familiar with Building Engines & MRI A/P Entry
Accomplishments
C.R.E.A.T.E Fellowship, 2020
Certification
C.R.E.A.T.E. Fellowship, 2020
Certificate of Completion for the C.R.E.A.T.E. Fellowship at SFSU. A program designed to give insight into the CRE Industry by providing firsthand knowledge those active in the industry. Participated in networking events held by experienced real estate professionals, and building tours. Topics of significance included property management, asset management, leasing and communication.
Languages
Spanish
Native or Bilingual
Timeline
Tenant Coordinator
Brickman MGR LLC
08.2022 - Current
Warehouse Coordinator
Cleary Bikes
08.2021 - 03.2022
Lead Sales Associate
The Raider Image LLC
10.2015 - 03.2020
Bachelor of Science - Business
San Francisco State University
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