JULIO PINEIRO
ELIZABETHTOWN
Summary
Results-driven professional with a proven track record of thriving in fast-paced environments. Consistently delivers exceptional outcomes while fostering a safety-first culture and driving operational efficiency. Demonstrates a relentless commitment to raising the bar, both personally and for team members, aligning closely with Amazon's leadership principles. Passionate about creating streamlined processes and innovative solutions that enhance Amazon's dynamic work culture. Eager to leverage analytical skills and continuous improvement mindset to contribute to Amazon's mission of being Earth's most customer-centric company.
Overview
4
4
years of professional experience
Work History
Fraud Specialist, S&LP
Amazon
09.2024 - Current
- Supported AMER-PA-02 cluster in investigations and development.
- Contributed to a positive company image by representing the organization professionally and consistently enforcing loss prevention policies in a respectful manner.
- Collaborated with management to develop effective loss prevention policies and procedures
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Facilitated strong communication between security staff and loss prevention team, fostering awareness and cooperation among all personnel.
- Implemented Alarm Acknowledgement tracking to reduce alarm misses and strengthen security awareness.
- Developed tracking capabilities of pallet jack thefts, potentially saving the company thousands of dollars.
Associate Partner, HR
AMAZON
06.2024 - 09.2024
- Managed complex projects from inception to completion, ensuring timely delivery
- Streamlined internal processes for increased efficiency and productivity within the team
- Demonstrated adaptability by quickly learning new industries or technologies when taking on new projects
- Developed skill-set to assist operations, security, and HR teams in all associate related tasks
- Experience maintaining confidentiality in matters involving security and/or personal issues
- Managed over 200 cases requiring high-judgment critical thinking.
FC Associate I
AMAZON
08.2020 - 05.2024
- Assess and document associate performance via Apollo Audits
- Monitor loadout and sort activities via Station Command, ensuring associates are completing their tasks in a timely manner
- Assist associates and drivers to guarantee a smooth shift Investigate and handle package, associate, and driver problems
- Coordinate with other associates to plan individual responsibilities for the shift and to inform of potential problem areas
- Improved safety by being on Associate Safety Committee for 6 months, ensuring associates are properly following safety procedures.
FC Associate III / Process Assistant
AMAZON
09.2021 - 06.2023
- Assisting the floor as an associate resource, developing associates and verifying SOP compliance
- Developed 4 L4 managers in running the Sort and Pick and Stage operations, 2 which are now L5s
- Developed 7 T1 AAs to T3 PAs, 5 of which have moved around to multiple departments and helped launch other warehouses and 1 which promoted to a EHS Specialist L4
- Ensuring successful area performance through tracking, reporting, and feedback of associate performance
- Managing up to 180 associates daily and allocating tasks so to perform a successful shift
- Researching and providing explanations for variations from generally expected results
- Developed 15 associates in Problem Solving
- Work alongside warehouse management to coordinate and plan day-to-day operations and events
- Thinks big and dives deep with best practices and workflow/procedures so to implement solutions
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
Education
Bachelor of Arts - Psychology
Rowan University
12.2018
Skills
- Theft prevention
- CCTV monitoring
- Incident Reporting and Investigations
- Witness interviews
- Asked to help launch DPL7 as a Process Assistant where only the best were selected
- First Aid and CPR Certified
- General DS Roles: Problem Solving, Pushing, Diverting, Pick to Buffer, Pick and Stage, Stowing, Unloading, Water Spider
- Experienced in data entry, flow management, and task allocation
- Engaging associates and drivers respectfully and ensuring morale is kept positive
- Strong willingness to learn on improving both self and company as a whole
- Highly proficient in Microsoft Word and Microsoft Excel
Timeline
Fraud Specialist, S&LP
Amazon
09.2024 - Current
Associate Partner, HR
AMAZON
06.2024 - 09.2024
FC Associate III / Process Assistant
AMAZON
09.2021 - 06.2023
FC Associate I
AMAZON
08.2020 - 05.2024
Bachelor of Arts - Psychology
Rowan University