Julio Vega
Orlando
Summary
Motivated and hands-on automotive professional with 8+ years of progressive experience in vehicle maintenance, customer service, and dealership operations. Currently excelling as a Service Writer with a strong background in lube services, tire maintenance, NY state inspections, and body work. Adept at translating technical issues to customers, increasing service revenue, and ensuring high-quality vehicle repairs.
Overview
8
8
years of professional experience
Work History
Service Writer
Midas
Lakeland
2024.11 - Current
- Serve as the first point of contact for customers, assessing service needs and selling appropriate repairs.
- Generate repair orders, communicate job status, and promote recommended maintenance.
- Boosted customer retention and satisfaction by delivering transparent and timely updates.
Lube Technician
Tire Kingdom
Plant City
2023.01 - 2024.01
- Performed Oil changes, Tire Installations, Break repair.
- Supported front of house with service explanation and light upselling
Lube Technician / NY State Inspector
Toyota Empire
Huntington Station
2020.01 - 2022.01
- Completed oil changes, tire rotations and certified NY state inspections.
- Assisted Advisors with vehicle condition reports to support repair upsells
Lube Technician
Mavis Tire
Farmingdale
2018.01 - 2020.01
Auto Body Technician / Spray Detailer
Finest Auto Body
Hempstead
2017.01 - 2018.01
- Repaired vehicle bodies, prepped for paint, and performed spray detailing.
- Developed strong attention to detail and quality workmanship standards.
Education
High School Diploma -
Brentwood High School
Brentwood, New York01.2018
Skills
- Dealership Service Advising
- RO Writer
- Customer communication and sales
- NY Vehicle Inspections
- Preventative Maintenance
- Oil & Tire Services
- Body Work & Detailing
- Repair Orders & Estimating
References
Available upon request.
Timeline
Service Writer
Midas
2024.11 - Current
Lube Technician
Tire Kingdom
2023.01 - 2024.01
Lube Technician / NY State Inspector
Toyota Empire
2020.01 - 2022.01
Lube Technician
Mavis Tire
2018.01 - 2020.01
Auto Body Technician / Spray Detailer
Finest Auto Body
2017.01 - 2018.01
High School Diploma -
Brentwood High School