Julisa Artiaga
San Jose,CA
Summary
Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Westwood Post Acute
San Jose , CA
05.2024 - Current
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Optician/Receptionist
Perfect Pair Optometry
San Jose , CA
11.2022 - 01.2024
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Demonstrated how to insert, remove, and care for contact lenses.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Greet guest and provide information.
- Prepared emails to patients.
- Confidentiality
- Multitasking and prioritizing.
Program Assistant
KINGS VIEW
Dos Palos , CA
07.2022 - 09.2022
- Maintained a clean and safe environment for the clients in accordance with established standards of care.
- Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.
- Developed individual plans of care based on assessment results and goals set by the patient and family members.
- Establish good rapport with participant's, families, care providers, and staff.
- Report any unusual behaviors, incidents, or concerns to supervisors or case management staff.
- Treat program participants with respect and dignity.
- Encouraged independence while providing necessary assistance when needed.
T4 Barista
T4 TEA FOR U
Morgan Hill , CA
01.2020 - 03.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Five Guys Crew Member
Five Guys
Morgan Hill , CA
03.2016 - 06.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Vocational school in Certified Nursing Assistant -
Diversity Career College Vocational School
04.2024
High school diploma -
Live Oak High School
06.2019
Skills
- Time management
- Customer service
- Effective Communication
- Problem-solving aptitude
- Patient care
- Basic life support
- Medical receptionist
- Direct Patient Care
Certification
- BLS Certification, 03/01/24, 03/01/26
- CNA, 04/01/24, 12/01/26
Timeline
Certified Nursing Assistant
Westwood Post Acute
05.2024 - Current
Optician/Receptionist
Perfect Pair Optometry
11.2022 - 01.2024
Program Assistant
KINGS VIEW
07.2022 - 09.2022
T4 Barista
T4 TEA FOR U
01.2020 - 03.2022
Five Guys Crew Member
Five Guys
03.2016 - 06.2020
Vocational school in Certified Nursing Assistant -
Diversity Career College Vocational School
High school diploma -
Live Oak High School
- BLS Certification, 03/01/24, 03/01/26
- CNA, 04/01/24, 12/01/26
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