Julissa Arreguin
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Upbeat individual with a friendly and professional demeanor, and sound judgment to handle diverse daily tasks. Specialize in data entry, finance, and customer service skills. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries.
Overview
12
12
years of professional experience
Work History
Assistant City Clerk
City of Belvidere
Belvidere, IL
12.2023 - Current
- Maintained official city documents, ensuring compliance with legal requirements, and confidentiality.
- Assisted with clerical duties at city hall by performing copying, filing, scanning, faxing, and data entry tasks, and scheduling appointments.
- Prepared and maintained city accounting documents and records, entered financial transactions into the database, reconciled transactions, and numerous bank accounts, ensuring financial accuracy.
- Managed accounts payable and receivable processes ensuring accuracy of invoices submitted for payment.
- Updated content on the city website, including notices of upcoming events and the city's monthly newsletter.
- Reviewed and processed applications for permits, licenses, and documents in accordance with city ordinances.
- Processed requests for vital records such as birth and death certificates.
- Drafted legal documents, and managed case files and documentation related to municipal legal issues, complaints, and motions.
- Assisted the city attorney during court to help prepare legal documents, and process billing for traffic and ordinance violations.
Lead Bank Teller
Midland States Bank
Rockford, Illinois
01.2022 - 11.2023
- Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
- Delivered exceptional service to customers in person or over telephone.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Maintained confidentiality of bank records and client information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Trained employees on cash drawer operation.
Assistant Manager/Cashier/Customer Service
Avon
Rockford, Illinois
11.2016 - 05.2021
- Meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
- Stock merchandise and inventory control.
- Responsible for opening/closing duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Planned and prepared workflow schedules, delegating tasks for team to optimize group productivity.
- Reviewed sales reports to enhance sales performance, and improve inventory management accuracy.
Cashier/Phone
La Rosa's Pizza & Pasta
Stillman Valley, Illinois
11.2013 - 11.2016
- Responsible for the cash register.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
- Answered phone inquiries to record takeout orders, and respond to service questions.
Education
Associates - Business Management
Rock Valley College
Rockford, IL12.2020
Dental Assisting Program - Certified Dental Assistant
Rock Valley College
Rockford, IL05.2018
High School Diploma -
Stillman Valley High School
05.2017
Skills
- Bilingual
- Communication
- Multitasking and prioritization
- Organization and efficiency
- Recordkeeping and bookkeeping
- Team leadership
- Account balancing reconciliation
- Legal administrative support
- Microsoft Office expertise
- Cash handling
References
REFERENCES: Available upon request
Timeline
Assistant City Clerk
City of Belvidere
12.2023 - Current
Lead Bank Teller
Midland States Bank
01.2022 - 11.2023
Assistant Manager/Cashier/Customer Service
Avon
11.2016 - 05.2021
Cashier/Phone
La Rosa's Pizza & Pasta
11.2013 - 11.2016
Associates - Business Management
Rock Valley College
Dental Assisting Program - Certified Dental Assistant
Rock Valley College
High School Diploma -
Stillman Valley High School