Julissa Hernandez Bermudez
Orlando,Florida
Summary
Reliable Medical Assistant with relevant experience in managing administrative tasks including handling phone calls, scheduling appointments, and providing exceptional customer service. Strengths include effective communication skills, multitasking abilities, problem-solving capabilities, and proficiency in using office software such as Microsoft Suite. Proven track record of improving office efficiency by organizing processes and streamlining workflows.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Front Office Assistant
Jacqueline Lontoc
Orlando, Florida
06.2023 - 01.2026
- Answered phone calls, directed inquiries, and provided timely information to clients and visitors to enhance communication.
- Addressed client needs and concerns promptly, fostering positive relationships and ensuring satisfaction.
- Assisted management team with administrative tasks, supporting daily operations and contributing to overall office efficiency.
Pharmacy Assistant
Genesis Pharmacy Services
Orlando, Florida
03.2022 - 07.2024
- Supported pharmacists in preparing and dispensing medications, ensuring accurate dosages for patient safety.
- Streamlined inventory management by organizing and restocking pharmaceutical supplies, maintaining optimal stock levels.
- Guided patients on proper medication usage, side effects, and storage to enhance adherence and safety.
Education
Certification - Medical Assistant
Orange Technical College
Orlando, FL05-2026
High School Diploma -
Colonial High School
Orlando, FL05-2025
Skills
- Office administration
- Customer service
- Patient education
- Medication dispensing
- Inventory management
- Fluent in Spanish and English
- Multitasking
- Teamwork and collaboration
- Active listening
- Teamwork and collaboration
Languages
English
Full Professional
Spanish
Full Professional
Certification
First Aid/CPR certification
Timeline
Front Office Assistant
Jacqueline Lontoc
06.2023 - 01.2026
Pharmacy Assistant
Genesis Pharmacy Services
03.2022 - 07.2024
Certification - Medical Assistant
Orange Technical College
High School Diploma -
Colonial High School