Dedicated professional with strong skills in customer service, data entry accuracy, and office administration. Committed to maintaining HIPAA compliance and enhancing patient experiences.
Overview
13
13
years of professional experience
Work History
Front Office Assistant
Good Shepherd Women's Center
Hermiston, Oregon
2023.10 - Current
Scheduled appointments for patients based on availability and needs.
Assisted in training new staff on referral coordination processes thoroughly.
Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Performed data entry related to referrals into electronic health record systems.
Handled patient referral management through a multi-line telephone system to streamline operations.
Performed data entry tasks into various computer systems accurately and efficiently.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Office Manager
Miracle Ear
Hermiston, Oregon
2022.09 - 2023.10
Managed daily office operations and administrative tasks for hearing care specialists.
Oversaw inventory management, ensuring adequate supplies for clinic needs.
Maintained patient records in compliance with healthcare regulations and confidentiality standards.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Med tech
Ashley Manor Senior Living
Hermiston, Oregon
2018.01 - 2022.01
Administered medications and treatments to residents as prescribed by healthcare providers.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained accurate patient records and updated electronic health systems regularly.
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
PSW
State Of Oregon, Department Of Human Services
hermiston, OR
2014.02 - 2018.02
Administered medications as per care plans and monitored side effects.
Maintained accurate records of client care activities on computerized systems for charting purposes.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Caregiver
Sun Terrace Retirement & Assisted Living Community
Hermiston, OR
2013.10 - 2014.10
Administered medications to residents according to prescribed schedules.
Assisted nursing staff with health assessments and daily care routines.
Ordered drug supplies from pharmacy as needed for patient care needs.
Took vitals
Gave insulin, checked glucose
Education
High School Diploma -
Hermiston High School
Hermiston, OR
2013-06
Skills
Patient scheduling
Medical terminology
Immunization administration
HIPAA compliance
Health screening coordination
Office administration
Data entry accuracy
Customer service
Timeline
Front Office Assistant
Good Shepherd Women's Center
2023.10 - Current
Office Manager
Miracle Ear
2022.09 - 2023.10
Med tech
Ashley Manor Senior Living
2018.01 - 2022.01
PSW
State Of Oregon, Department Of Human Services
2014.02 - 2018.02
Caregiver
Sun Terrace Retirement & Assisted Living Community