Dedicated professional with strong skills in customer service, data entry accuracy, and office administration. Committed to maintaining HIPAA compliance and enhancing patient experiences.
Overview
13
13
years of professional experience
Work History
Front Office Assistant
Good Shepherd Women's Center
Hermiston, Oregon
10.2023 - Current
Scheduled appointments for patients based on availability and needs.
Assisted in training new staff on referral coordination processes thoroughly.
Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Performed data entry related to referrals into electronic health record systems.
Handled patient referral management through a multi-line telephone system to streamline operations.
Performed data entry tasks into various computer systems accurately and efficiently.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Office Manager
Miracle Ear
Hermiston, Oregon
09.2022 - 10.2023
Managed daily office operations and administrative tasks for hearing care specialists.
Oversaw inventory management, ensuring adequate supplies for clinic needs.
Maintained patient records in compliance with healthcare regulations and confidentiality standards.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Med tech
Ashley Manor Senior Living
Hermiston, Oregon
01.2018 - 01.2022
Administered medications and treatments to residents as prescribed by healthcare providers.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained accurate patient records and updated electronic health systems regularly.
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
PSW
State Of Oregon, Department Of Human Services
hermiston, OR
02.2014 - 02.2018
Administered medications as per care plans and monitored side effects.
Maintained accurate records of client care activities on computerized systems for charting purposes.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Caregiver
Sun Terrace Retirement & Assisted Living Community
Hermiston, OR
10.2013 - 10.2014
Administered medications to residents according to prescribed schedules.
Assisted nursing staff with health assessments and daily care routines.
Ordered drug supplies from pharmacy as needed for patient care needs.
Took vitals
Gave insulin, checked glucose
Education
High School Diploma -
Hermiston High School
Hermiston, OR
06-2013
Skills
Patient scheduling
Medical terminology
Immunization administration
HIPAA compliance
Health screening coordination
Office administration
Data entry accuracy
Customer service
Timeline
Front Office Assistant
Good Shepherd Women's Center
10.2023 - Current
Office Manager
Miracle Ear
09.2022 - 10.2023
Med tech
Ashley Manor Senior Living
01.2018 - 01.2022
PSW
State Of Oregon, Department Of Human Services
02.2014 - 02.2018
Caregiver
Sun Terrace Retirement & Assisted Living Community